Onsite IT Support Engineer – Global Ops

Amazon; Piemonte; Presencial; EUR 28.000 - 34.000; Jornada completa

Descripción de la vacante

Amazon Italia Logistica S.R.L. is seeking an IT Support Engineer to ensure on-site IT infrastructure and user devices run smoothly across multiple logistics facilities.

You will support end-user equipment, participate in network projects, and help implement processes that optimize IT operations. You will train and mentor IT technicians while traveling to operational sites within Italy and internationally as needed.

Formación

• Bachelor's degree in computer science, engineering, mathematics or equivalent.
• Experience troubleshooting in a multi-user high availability environment.
• Experience in IT client, server, and network service delivery.
• Experience with networking technology (TCP/IP, subnetting, DNS and DHCP).
• Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting.
• Valid EU driver's license.
• Advanced proficiency in Italian (C1 level) and English (B2 level), verbally and in writing.

Responsabilidades

• Support end-user equipment and your building’s IT infrastructure
• Help with key network projects, like the IT setup of new Amazon buildings
• Suggest new processes that improve the way Amazon uses IT in its operational sites
• Train and mentor IT technicians

Conocimientos

Networking TCP/IP

Windows/Mac/Linux

IT Support

DNS/DHCP

Bilingual IT

Italian C1

English B2

EU Driver's License

Educación

Bachelor's degree in computer science / engineering / mathematics or equivalent

Descripción del empleo

Amazon Italia Logistica S.R.L. is seeking an IT Support Engineer to ensure on-site IT infrastructure and user devices run smoothly across multiple logistics facilities.

You will support end-user equipment, participate in network projects, and help implement processes that optimize IT operations. You will train and mentor IT technicians while traveling to operational sites within Italy and internationally as needed.