Office Concierge & Receptionist — Milan (Hybrid)

AlixPartners; Lombardia; Sur place; EUR 30 000 - 32 000; Plein temps

Avantages offerts par ce poste

Discretionary bonus

KPI-based bonus

Résumé du poste

AlixPartners in Milan is seeking an Office Services Assistant to deliver concierge and receptionist support for the Milan office, ensuring guests are welcomed and operations run smoothly.

You will coordinate travel and expenses for directors, manage diary and meetings, control access, handle deliveries, and arrange couriers and taxis, while supporting the team and covering holidays as needed. Fluency in Italian and English, and strong MS Office skills are essential.

Qualifications

• High School Degree required.
• Fluency in Italian and English required.
• Microsoft Office skills essential.
• 2–3 years of hotel reception or professional services experience preferred.
• Excellent customer service skills.
• Strong time management and organizational skills.
• Flexible approach to meet business needs.
• Proactive and diplomatic in day-to-day customer interactions.
• Ability to work effectively under pressure and with a team.

Responsabilités

• Provide high-standard client suite concierge/reception service in the Milan office.
• Directors’ administrative support: travel arrangements and expenses; diary management and meetings logistics.
• Authorize guest access to the office according to protocols.
• Receive deliveries and notify staff promptly.
• Manage meeting room requests and ensure space is used efficiently.
• Book couriers and taxis with correct cost-centre allocations.
• Support other team members and cover for holidays and absences.

Connaissances

Fluency in Italian

Fluency in English

Microsoft Office

Customer service

Time management

Organizational skills

Team player

Formation

High School Degree

Outils

Microsoft Office Suite

Description du poste

AlixPartners in Milan is seeking an Office Services Assistant to deliver concierge and receptionist support for the Milan office, ensuring guests are welcomed and operations run smoothly.

You will coordinate travel and expenses for directors, manage diary and meetings, control access, handle deliveries, and arrange couriers and taxis, while supporting the team and covering holidays as needed. Fluency in Italian and English, and strong MS Office skills are essential.