Milan Office Concierge & Admin Support (Hybrid)

AlixPartners; Milano; On-site; EUR 30,000 - 32,000; Full time

Job summary

AlixPartners in Milan seeks an Office Services Assistant to support the Milan office on a Monday–Friday, full time. You will provide concierge/reception, manage travel and diary, greet guests, and coordinate meetings and deliveries, with travel involved in the role.

Requirements: High School Diploma, fluent Italian and English, strong Microsoft Office skills, 2–3 years in hotel reception or professional services, excellent customer service, and a proactive, diplomatic attitude.

Qualifications

• Fluency in Italian and English.
• Microsoft Office skills essential.
• 2-3 years of hotel reception or professional services experience preferred.
• Excellent customer service skills.
• Strong work ethic with time management and organizational skills.
• Flexible and proactive in day-to-day problems.

Responsibilities

• Provide a high standard of client suite concierge/reception service for the Milan office.
• Directors’ administrative support: travel arrangements and diary management.
• Authorise guest access to the office and manage deliveries.
• Manage meeting room requests and coordinate space usage.
• Book couriers and taxis, ensure correct cost centre allocation.
• Assist other team members and provide cover during holidays.

Skills

Fluent Italian

Fluent English

Microsoft Office

Customer service

Time management

Organizational skills

Proactive and diplomatic

Team player

Flexible approach

Under pressure work

Education

High School Degree

Tools

Microsoft Office

Job description

AlixPartners in Milan seeks an Office Services Assistant to support the Milan office on a Monday–Friday, full time. You will provide concierge/reception, manage travel and diary, greet guests, and coordinate meetings and deliveries, with travel involved in the role.

Requirements: High School Diploma, fluent Italian and English, strong Microsoft Office skills, 2–3 years in hotel reception or professional services, excellent customer service, and a proactive, diplomatic attitude.