Night Front Desk Host – Hospitality & Growth

MEININGER Hotels Group; Milano; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Attractive salary

Extra vacation days

Team events

Employee discounts

Job summary

MEININGER Milano Garibaldi is seeking a Night Receptionist (f/m/d) to warmly welcome guests, manage check-ins and check-outs, and ensure a safe, memorable stay in a vibrant, international setting.

You should have hospitality experience, enjoy a fast-paced atmosphere, and be fluent in English and Italian. Proficiency with front desk systems (ASSD, Fidelio, SIHOT) is a plus. The role offers an attractive salary, extra vacation days, team events, and opportunities to travel for new openings.

Qualifications

• Hospitality experience is required.
• Outgoing, people-oriented and team player.
• Knowledge of front desk systems is preferred.

Responsibilities

• Handle guest check-in and check-out.
• Be the first point of contact for guests and visitors.
• Respond to inquiries and direct guests to sights and local info.
• Process invoicing and manage emails and online requests; upsell where appropriate.
• Monitor and respond to online reviews and feedback.

Skills

Hospitality experience

Outgoing personality

Front desk system

Tools

ASSD

Fidelio

SIHOT

Job description

MEININGER Milano Garibaldi is seeking a Night Receptionist (f/m/d) to warmly welcome guests, manage check-ins and check-outs, and ensure a safe, memorable stay in a vibrant, international setting.

You should have hospitality experience, enjoy a fast-paced atmosphere, and be fluent in English and Italian. Proficiency with front desk systems (ASSD, Fidelio, SIHOT) is a plus. The role offers an attractive salary, extra vacation days, team events, and opportunities to travel for new openings.