Receptionist - Night Shift (f/m/d)

Meininger Hotel Milan City S.R.L.; Milano; In loco; EUR 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Extra vacation days

Friends and Family discount

Open-Up mental health

Mondly language courses

Travel opportunities

Growth opportunities

Team events

Descrizione del lavoro

MEININGER Milano Garibaldi is seeking a friendly Receptionist for the Night Shift (f/m/d) to welcome guests, check them in and out, and ensure a safe, memorable stay. You will be the first contact for guests, suppliers and technicians in a fast-paced, international hotel environment.

The role requires English (B2) and Italian, basic front office system knowledge, and a collaborative team spirit. We offer an attractive salary, extra vacation days, team events and growth opportunities within an

Competenze

• Experience in hospitality or guest-facing roles.
• Strong customer service orientation and communication skills.
• Fluent or proficient in English and Italian.

Mansioni

• Welcome and assist guests during check-in and check-out.
• Be the first point of contact for guests, suppliers and technicians.
• Handle inquiries, upselling, emails and online reviews as part of daily tasks.

Conoscenze

Hospitality experience

Customer service

English (B2)

Italian language

Strumenti

Fidelio

ASSD

SIHOT

Descrizione del lavoro

Receptionist - Night Shift (f/m/d) MEININGER Milano Garibaldi Full-Time

Are you an avid host who will brighten the nights of our guests?

MEININGER Hotels: Central locations. Flexible rates. Modern spaces. Fun vibes. All in one place. We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You are a great host ensuring your guests enjoy a safe and memorable stay
• You are in charge of the well-being of our guests from check-in to check-out
• You are the first point of contact for our guests and all other visitors like suppliers and external technicians
• You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
• You take care of operational and administrative tasks like invoicing, answering to e-mails and online requests, up-selling, responding to online reviews and much more
• You enjoy a diverse, international work environment while we take care of an inclusive one
• You're flexible and understand that we are rotation shifts (Morning, Evening and Night shifts)
• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English (B2) and Italian

WHAT MEININGER OFFERS

• Attractive Salary
• Every year you spend with us, you get an extra vacation day (up to 5 days)
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount
• Test & Rest our new hotel openings
• The occasional opportunity to travel to support new openings or exchange programs
• Mental health program: access to platform "Open-Up" for you and your family members
• Mondly: Online language courses
• Opportunities for growth and development within an expanding international organization

APPLICATION

We are enthusiastic hosts as diverse as our guests. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE the hotel

MEININGER Milano Garibaldi Contact: Tamara Regini (Hotel Manager) Remote Type: On Site MEININGER is an international budget hotel with hostel-like facilities. MEININGER hotels have a simple formula: provide superb modern accommodation at an affordable price so all types of travelers can explore Europe’s most vibrant cities. The central location, high quality furnishings and fair prices appeal to people of all ages and backgrounds. There are plenty of good reasons to join MEININGER Team! We offer a professional, diverse and challenging working environment that values independence and autonomy. We appreciate colleagues who share our passion for hospitality, think outside the box and are committed to MEININGER success! If you are looking for a new challenge and want to be part of an international hotel chain that is straightforward and innovative, then we look forward to receiving your application!