Night Front Office Lead - Guest Safety & Service

Meliá Hotels International; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading hotel company in Milan is seeking a Night Manager to oversee the Front Office during night hours, ensuring guest satisfaction and safety. Responsibilities include managing operations, conducting administrative tasks, and proactively resolving issues. Candidates should have professional English proficiency, experience in similar roles, and good knowledge of Opera PMS. This is a full-time role with a commitment to equality and diversity within the workplace.

Competenze

• Previous experience in the same position in hotels of the same category.
• Knowledge of other foreign languages is a plus.

Mansioni

• Manage Front Office operations autonomously.
• Carry out administrative closure activities.
• Identify and manage issues to prevent Guest complaints.
• Ensure health and safety of the hotel at night.

Conoscenze

Professional knowledge of English language

Problem-solving skills

Reliability

Strumenti

Opera PMS

Descrizione del lavoro

A leading hotel company in Milan is seeking a Night Manager to oversee the Front Office during night hours, ensuring guest satisfaction and safety. Responsibilities include managing operations, conducting administrative tasks, and proactively resolving issues. Candidates should have professional English proficiency, experience in similar roles, and good knowledge of Opera PMS. This is a full-time role with a commitment to equality and diversity within the workplace.