Night Auditor — Milan Luxury Front Desk

Starhotels; Lombardia; Hybrid; EUR 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Stylish uniforms with complimentarylau

Exclusive discounted stays within the

Corporate perks and partner discounts

Zusammenfassung

Starhotels Rosa Grand in Milan is seeking a Night Auditor to join the Front Desk team. You will be the friendly face guests rely on during the night, handling check-ins/outs and ensuring accurate night close processes.

Fluency in Italian and English is emphasized, with a passion for hospitality and a keen eye for detail. You will work the night shift, uphold Front Desk standards, manage guest inquiries, and stay informed about hotel services and events.

Qualifikationen

• 3+ years of experience in 4- or 5-star hotels as Night Auditor or Secretary Shift.

Aufgaben

• Answer guest inquiries promptly and provide information and assistance.
• Work night shifts with a positive attitude and emphasis on guest care.
• Carry out night-time check-in/check-out procedures and ensure accurate close of books.
• Manage guest messages and requests efficiently.
• Stay informed about hotel services, guest needs and events.
• Maintain front desk lobby standards and safety compliance.
• Follow policies when operating front of house equipment and PMS.

Kenntnisse

Opera PMS

Jobbeschreibung

Starhotels Rosa Grand in Milan is seeking a Night Auditor to join the Front Desk team. You will be the friendly face guests rely on during the night, handling check-ins/outs and ensuring accurate night close processes.

Fluency in Italian and English is emphasized, with a passion for hospitality and a keen eye for detail. You will work the night shift, uphold Front Desk standards, manage guest inquiries, and stay informed about hotel services and events.