Networking Engineer (L1) - Modena

nttlimited; Segrate; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

NTT DATA in Modena is seeking a Network Engineer to join our Managed Services team and help deliver a key strategic service for a major international client in the automotive sector. You will oversee daily on-site service, handle changes, troubleshoot, perform on-call duty when required, and coordinate with a global team to meet SLAs and sustain high customer satisfaction.

The role suits a proactive learner with strong communication, Italian fluency, and English ability in a multinational,

Competenze

• Must have: strong communication and customer service skills.
• Team-oriented and collaborative approach.
• Eagerness to learn and develop in networking.

Mansioni

• Daily Onsite Service;
• Perform standard changes (AP, switch changes) and handover to operations.
• Local troubleshooting including configuration;
• Break & Fix support;
• Major Change support;
• Local spare parts management;
• Performance testing and tuning support;
• Equipment configuration cleaning and hardening;
• Backup/DR testing support;
• Reporting;
• Escalate unresolved issues to Central NOC.

Descrizione del lavoro

Network Engineer

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

NTT is looking for a motivated and enthusiastic Network Engineer to join our Managed Services team, delivering a key strategic service for a major international client in the automotive industry.

The Network Engineer will be involved in service delivery activities related to the Italian site and will work closely with our global team to ensure the effective and continuous operation of the service, meeting agreed SLAs and contributing to a high level of customer satisfaction. The Network Engineer will be responsible for managing the local service from Monday to Friday and will be required to provide on-call support outside normal business hours to handle any incidents requiring immediate intervention at the customer site.

Responsibilities

• Daily Onsite Service;
• Standard Changes (AP, Switch, etc. add, move, uninstall) including configuration and handover to Operations;
• Local troubleshooting including configuration;
• Break & Fix support;
• Major Change support;
• Local spare parts management;
• Performance testing support;
• Performance tuning and optimization support;
• Equipment Configuration Cleaning and Hardening support;
• Backup / DR testing support;
• Reporting;
• Escalating unresolved issues to Central NOC.

Requirements

• Strong communication and customer service skills;
• Team working and collaborative approach;
• Eager to learn;
• Good understanding of networking concepts (IP, DNS, DHCP);
• Familiarity with ticketing systems (e.g., ServiceNow);
• Ability to follow scripts and documented procedures;
• Confidence in troubleshooting of hardware/software;
• A minimum of experience in service delivery (6-12 months);
• Fluent in Italian;
• Able to work in international environment using English language (speaking and writing);
• Availability for on-call duty.

Location

Modena

Workplace type

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.