Moncler E-CRM & Customer Engagement Intern

BoF Careers; Milano; In loco; EUR 7800 - 10.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly internship allowance 800 EUR

Meal vouchers or canteen access

Descrizione del lavoro

Moncler Group is offering a full-time 6-month internship in Milan starting September, within the E‑CRM & Customer Engagement Team at our Global HQ. You will contribute to customer engagement strategies and the production of email campaigns, while gaining hands-on experience in digital marketing for a luxury fashion brand.

Ideal candidates are pursuing Economics or Engineering at Masters level, fluent in English, with strong Excel skills, analytical mindset, and a passion for fashion and digital

Competenze

• Master's degree in Economics or Engineering or similar.
• Experience in the field is a plus.
• Passionate about fashion and digital communication.
• Proficient with Microsoft Office Suite, including good knowledge in Microsoft Excel.
• Enthusiastic, willing to learn and self-organized.
• Strong analytical skills, with an eye for details.
• Fluent in English.

Mansioni

• Support the definition and execution of the global contact strategy, contributing to customer engagement and conversion optimization initiatives.
• Support the end-to-end production of email marketing campaigns, coordinating with external agencies and internal stakeholders.
• Analyze campaign performance and prepare reporting insights to identify improvement opportunities through a test-and-learn approach.
• Monitor the competitive landscape and digital marketing trends to identify best practices and opportunities for improvement.
• Support the development of customer engagement initiatives across digital channels, contributing to the optimization of the overall customer experience.

Conoscenze

English fluency

Analytical skills

Learning mindset

Enthusiastic

Self-organized

Fashion and digital comm

Formazione

Master's degree in Economics or Engineering

Strumenti

Excel

Microsoft Office

Descrizione del lavoro

FULL-TIME | 6 MONTHS | FROM SEPTEMBER

We are looking for a passionate and engaged E‑CRM & Customer Engagement Intern to join our E‑CRM & Customer Engagement Team in our Global HQ, in Milan.

Your Impact

• Support the definition and execution of the global contact strategy, contributing to customer engagement and conversion optimization initiatives;
• Support the end-to-end production of email marketing campaigns, coordinating with external agencies and internal stakeholders;
• Analyze campaign performance and prepare reporting insights to identify improvement opportunities through a test-and-learn approach;
• Monitor the competitive landscape and digital marketing trends to identify best practices and opportunities for improvement;
• Support the development of customer engagement initiatives across digital channels, contributing to the optimization of the overall customer experience;

Qualifications

• Economics or Engineering Master degree or similar;
• A previous experience in the field will be considered a plus;
• Passionate about fashion and digital communication;
• Proficient with Microsoft Office Suite, including good knowledge in Microsoft Excel;
• Enthusiastic, willing to learn and self-organized;
• Strong analytical skills, with an eye for details;
• Fluent in English.

Your Future Experience With Us

• An extraordinary internship journey: activities, events and experiences designed to support your personal and professional growth and help you become part of our community;
• Our Career Start Program: exclusive learning opportunities and dedicated support from your team throughout your development;
• Monthly internship allowance of ₠800;
• Free access to the company canteen or meal vouchers.

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive enviro nment for all employees.