Milano Beauty Retail Specialist & Team Leader

Sephora company; Lombardia; Sur place; EUR 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Welfare benefits

Free beauty product gifts

Discounts on Sephora and LVMH products

Résumé du poste

Sephora Milano Duomo is seeking a Specialist to actively manage the store floor across makeup, skincare, fragrance, and Sephora Collection, coordinating with the Store Manager and Beauty Advisor teams.

You will monitor KPIs, support HR and commercial strategies, train new hires, manage the stockroom, and ensure adherence to policies while engaging with diverse customers to deliver a positive shopping experience.

Qualifications

• Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• Dynamism, flexibility, and resilience.

Responsabilités

• Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities, contributing to the store's commercial and HR strategy.
• Monitor and analyze team KPIs, motivating the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, CRM campaigns).
• Manage the stockroom, maintaining optimal stock levels per replenishment cycles and merchandising strategies.
• Implement company procedures and commercial policies established by central departments.
• Train new hires and guide their growth path with Managers.
• Interact with diverse groups, building relationships within and beyond the organization.

Description du poste

Sephora Milano Duomo is seeking a Specialist to actively manage the store floor across makeup, skincare, fragrance, and Sephora Collection, coordinating with the Store Manager and Beauty Advisor teams.

You will monitor KPIs, support HR and commercial strategies, train new hires, manage the stockroom, and ensure adherence to policies while engaging with diverse customers to deliver a positive shopping experience.