Maison Margiela Assistant Store Manager - MM La Rinascente

BoF Careers; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Maison Margiela in Milano seeks an experienced Store Manager to lead a luxury sales team, drive exceptional customer service, and uphold the brand’s distinctive image.

You will oversee inventory controls, visual merchandising, and daily operations while ensuring outstanding client experiences. English and Italian are mandatory; a minimum of 3 years in luxury retail management is required.

Competenze

• Minimum of 3 years of experience in retail management, preferably in luxury fashion or luxury goods.
• Leadership skills to inspire and effectively manage a team.
• Strong sales and customer service experience with a track record of meeting/exceeding targets.
• Excellent oral and written communication; ability to engage customers and staff.
• Strategic thinker able to plan for store performance and customer experience.
• Adaptability with strong problem-solving abilities.
• Professional appearance and ability to embody Maison Margiela's image and values.
• English and Italian languages are mandatory.

Mansioni

• Team Support and Leadership: Assist the Store Manager in leading, motivating and training the sales team.
• Sales and Performance: Interact with customers to meet and exceed sales goals.
• Inventory and Inventory Management: Monitor inventory levels, ensure accuracy, assist replenishment and visual merchandising.
• Customer Experience: Maintain a welcoming atmosphere and provide personalized services.
• Operational Efficiency: Oversee day-to-day store operations including opening/closing procedures.

Conoscenze

Leadership

Sales Acumen

Communication Skills

Strategic thinking

Adaptability

Professionalism

English & Italian

Descrizione del lavoro

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.

In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

• Team Support and Leadership: Assist the Store Manager in leading, motivating and training the sales team to ensure high performance and exceptional customer service.
• Sales and Performance: Help meet and exceed sales goals by actively interacting with customers, identifying opportunities, and maintaining a sales-focused environment.
• Inventory and Inventory Management: Assist in the monitoring of inventory levels, ensure inventory accuracy, and assist with replenishment and visual merchandising.
• Customer Experience: Ensuring a superior in-store experience for customers by maintaining a welcoming atmosphere, resolving issues, and offering personalized services.
• Operational Efficiency: Oversee the day-to-day operations of the store, including opening and closing procedures, and ensure compliance with company policies and standards.

Skills And Experience

• Experience: Minimum of 3 years of experience in retail management, preferably in the luxury fashion or luxury goods sector.
• Leadership Skills: Proven ability to lead, inspire, and effectively manage a team.
• Sales Acumen: Strong sales and customer service experience, with a demonstrated ability to meet and exceed sales targets.
• Communication Skills: Excellent oral and written communication skills; Ability to engage and build relationships with customers and staff.
• Strategic thinking: Able to develop and execute plans to improve store performance and customer experience.
• Adaptability: Strong problem-solving skills
• Personal qualities: Professional, well-groomed and embodying the image and values of Maison Margiela.
• English and Italian are mandatory