Assistant Store Manager - MM La Rinascente

CALZATURIFICIO STEPHEN S.R.L.; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Maison Margiela in Milan is seeking an experienced retail manager to lead the luxury store team, drive sales, and uphold the brand’s high standards. The role focuses on staff motivation, inventory control, and delivering a superior in-store experience to discerning customers, while maintaining the brand image.

Ideal candidates have 3+ years in luxury retail management, excellent communication skills, and a polished, professional appearance consistent with Maison Margiela values.

Competenze

• Minimum of 3 years of experience in retail management.
• Proven ability to lead, inspire, and manage a team.
• Strong sales experience with targets.
• Excellent communication skills, both oral and written.
• Strategic thinking to improve store performance.
• Adaptable, problem-solver with a professional appearance.

Mansioni

• Lead and motivate the sales team to deliver exceptional customer service.
• Meet and exceed store sales targets.
• Oversee inventory accuracy and replenishment.
• Ensure a superior in-store experience for customers.
• Manage daily store operations and compliance with policies.

Conoscenze

Retail management

Team leadership

Sales excellence

Customer service

Communication

Strategic thinking

Adaptability

Professional image

Bilingual: English/Italian

Descrizione del lavoro

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.

In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

• Team Support and Leadership: Assist the Store Manager in leading, motivating and training the sales team to ensure high performance and exceptional customer service.
• Sales and Performance: Help meet and exceed sales goals by actively interacting with customers, identifying opportunities, and maintaining a sales-focused environment.
• Inventory and Inventory Management: Assist in the monitoring of inventory levels, ensure inventory accuracy, and assist with replenishment and visual merchandising.
• Customer Experience: Ensuring a superior in-store experience for customers by maintaining a welcoming atmosphere, resolving issues, and offering personalized services.
• Operational Efficiency: Oversee the day-to-day operations of the store, including opening and closing procedures, and ensure compliance with company policies and standards.

Skills And Experience

• Experience: Minimum of 3 years of experience in retail management, preferably in the luxury fashion or luxury goods sector.
• Leadership Skills: Proven ability to lead, inspire, and effectively manage a team.
• Sales Acumen: Strong sales and customer service experience, with a demonstrated ability to meet and exceed sales targets.
• Communication Skills: Excellent oral and written communication skills; Ability to engage and build relationships with customers and staff.
• Strategic thinking: Able to develop and execute plans to improve store performance and customer experience.
• Adaptability: Strong problem-solving skills
• Personal qualities: Professional, well-groomed and embodying the image and values of Maison Margiela.
• English and Italian are mandatory