Luxury Client Advisor - Elevate Guest Experience

Maison Margiela; Milano; In loco; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Maison Margiela in Milan seeks a Client Advisor who embodies luxury service and brand values. You will welcome clients, present products, and build lasting relationships while upholding the house's distinctive standards. You will contribute to a premium shopping experience with expert product knowledge and flawless execution.

Fluency in English and Italian is required, along with a proactive sales mindset and the ability to collaborate with the team to drive store performance and achieve targets.

Competenze

• Experience as Client Advisor in luxury retail preferred.
• Ability to build long-term relationships with a global clientele.
• Excellent communication skills.
• Proactive in driving commercial performance.
• Skilled at cross-selling across product categories.
• Fluent in English and Italian.

Mansioni

• Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
• Sales Excellence: Identify client needs and present suitable products to drive sales and achieve targets.
• Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty.
• Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections.
• Visual Merchandising: Support upkeep of visual merchandising standards to reflect the brand image.
• Team Collaboration: Work with team members to contribute to store success and smooth operation.
• Stock Management: Assist with inventory tasks, ensuring products are properly stocked and presented.
• Compliance and Standards: Uphold company policies, grooming standards and store procedures.

Descrizione del lavoro

Maison Margiela in Milan seeks a Client Advisor who embodies luxury service and brand values. You will welcome clients, present products, and build lasting relationships while upholding the house's distinctive standards. You will contribute to a premium shopping experience with expert product knowledge and flawless execution.

Fluency in English and Italian is required, along with a proactive sales mindset and the ability to collaborate with the team to drive store performance and achieve targets.