Assistant Store Manager

PHILIPP PLEIN; Napoli; In loco; EUR 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

PHILIPP PLEIN is a luxury fashion brand seeking an Assistant Store Manager in Naples, Italy. This full-time, on-site role focuses on leading the sales team and delivering exceptional customer service to a global clientele.

You will work closely with the Store Manager to drive CRM initiatives, optimize stock procedures, and ensure KPI targets are met while upholding the brand's standards of excellence and visual merchandising.

Competenze

• Proven sales and management experience.
• Fluency in English required; additional languages are a plus.
• Strong interpersonal and customer service skills.
• Excellent communication and organizational abilities.
• Attention to detail and results-oriented mindset.

Mansioni

• Assist Store Manager in day-to-day sales team management.
• Deliver highest level of customer service and drive CRM goals.
• Organize stock procedures and minimize losses.
• Maintain clean sales and stock floor; supervise KPIs.
• Train team on product information and daily tasks.

Conoscenze

Interpersonal skills

Customer service

Communication skills

Sales management

Organisational skills

Attention to detail

English fluency

Other languages

Descrizione del lavoro

Description

PHILIPP PLEIN è un marchio di moda di lusso di grande successo. La forza trainante dell'azienda è l'ispirazione umana e la creatività, con l'obiettivo di creare tendenze piuttosto che seguirle. Questa forte convinzione ha spianato la strada per diventare il marchio lifestyle internazionale di oggi.

Tutte le nostre collezioni possono essere viste come opere d'arte e sono sinonimo di nobiltà e perfezione. La nostra sfida quotidiana è sempre quella di essere all'altezza delle aspettative dei nostri clienti in tutto il mondo. We are looking for an Assistant Store Manager to join a highly successful and prestigious luxury fashion brand. The driving force behind the company is human inspiration and creativity, with the goal of setting trends rather than following them. This strong belief has paved the way for the brand to become the international lifestyle label it is today.

All our collections can be seen as works of art and are synonymous with nobility and perfection. Our daily challenge is always to live up to the expectations of our customers around the world.

The driving force of the company is human inspiration and creativity with the aim to set trends rather than following them. This strong belief paved the way to become today's international lifestyle brand.

All our collections can be seen as works of art and stand for nobility and perfection. Our every day’s challenge is always to live up to the expectations of our customers all over the world.

This is a full-time on-site role as a Assistant Manager.

As an Assistant Manager, your tasks are working with Store Manager, being responsible for the day-to-day management of the sales team and ensuring the highest level of customer service, improving every sale, as well as bringing new clients, and improving teams CRM goals.

On operational side, the tasks are organising the stock procedures, minimising stock losses, maintaining clean sales and stock floor, effective communicating and training the team on product information and daily/weekly/monthly/yearly KPI’s, supporting the sales team on target achievement and supervising the daily operational tasks, such as circle counts, VM checks and reports etc.

Profile

• Strong interpersonal skills
• Excellent customer service skills
• Effective communication skills
• Proven sales and management experience
• Organisational skills
• Attention to detail
• Fluency English is a must; multiple other languages is a plus

We are looking for a highly motivated individual who can represent our brand with enthusiasm and professionalism. The ideal candidate has experience driving CRM initiatives, strong attention to detail, and a results-oriented mindset. They possess a positive attitude and a genuine passion for the fashion industry.