Assistant Store Manager - MM La Rinascente

Maison Margiela; Milano; In loco; EUR 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

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Descrizione del lavoro

Maison Margiela, a Paris-based luxury fashion house, is seeking an Assistant Store Manager to lead a high-performing team and deliver exceptional customer service in Milan. You will support the Store Manager, drive sales, manage inventory, oversee visual merchandising, and ensure operational standards are met while representing the brand's image.

Fluency in English and Italian is required, with at least 3 years in luxury retail management.

Competenze

• Minimum of 3 years in retail management, preferably luxury fashion.
• Proven ability to lead, inspire and manage a team.
• Strong sales and customer service experience.
• Excellent oral and written communication; ability to engage customers and staff.
• Strategic thinking to improve store performance and customer experience.
• Adaptability and problem-solving skills.
• Professional, well-groomed and embodying Maison Margiela values.
• English and Italian proficiency mandatory.

Mansioni

• Team Support and Leadership: assist the Store Manager in leading, motivating and training the sales team.
• Sales and Performance: help meet and exceed sales goals by interacting with customers and maintaining a sales-focused environment.
• Inventory and Inventory Management: assist in monitoring inventory levels, accuracy, replenishment and visual merchandising.
• Customer Experience: ensure a superior in-store experience by maintaining a welcoming atmosphere and resolving issues.
• Operational Efficiency: oversee day-to-day operations including opening/closing procedures and policy compliance.

Conoscenze

Team leadership

Sales acumen

Communication skills

Strategic thinking

Adaptability

Professionalism

Bilingual English/Italian

Descrizione del lavoro

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.

In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

As Assistant Store Manager at Maison Margiela, you will be in charge of:

• Team Support and Leadership: Assist the Store Manager in leading, motivating and training the sales team to ensure high performance and exceptional customer service.


• Sales and Performance: Help meet and exceed sales goals by actively interacting with customers, identifying opportunities, and maintaining a sales-focused environment.


• Inventory and Inventory Management: Assist in the monitoring of inventory levels, ensure inventory accuracy, and assist with replenishment and visual merchandising.


• Customer Experience: Ensuring a superior in-store experience for customers by maintaining a welcoming atmosphere, resolving issues, and offering personalized services.


• Operational Efficiency: Oversee the day-to-day operations of the store, including opening and closing procedures, and ensure compliance with company policies and standards.

Skills and Experience

• Experience: Minimum of 3 years of experience in retail management, preferably in the luxury fashion or luxury goods sector.


• Leadership Skills: Proven ability to lead, inspire, and effectively manage a team.


• Sales Acumen: Strong sales and customer service experience, with a demonstrated ability to meet and exceed sales targets.


• Communication Skills: Excellent oral and written communication skills; Ability to engage and build relationships with customers and staff.


• Strategic thinking: Able to develop and execute plans to improve store performance and customer experience.


• Adaptability: Strong problem-solving skills


• Personal qualities: Professional, well-groomed and embodying the image and values of Maison Margiela.


• English and Italian are mandatory

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