Luxury Spa & Wellness Director — Rome | MOstay Perks

Mandarin Oriental Hotel Group Limited

Roma

In loco

EUR 120.000 - 180.000

Tempo pieno

14 giorni+
Generatore di candidature

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Vantaggi offerti da questo lavoro

Learning & Development
MOstay
Health & Colleague Wellness

Descrizione del lavoro

Mandarin Oriental, Rome is seeking a Director of Spa & Wellness to lead all Spa, Wellness and Fitness operations, ensuring exceptional guest experiences and strong financial performance.

Reporting to the Hotel Manager and Group Director of Spa & Wellness, you will drive strategy, people development and commercial initiatives while upholding the brand’s luxury standards and service philosophy.

Competenze

  • Minimum 7+ years of leadership experience within luxury Spa & Wellness operations.
  • Proven track record in driving spa profitability, revenue growth and budget management.
  • Strong understanding of luxury wellness trends, products and guest expectations.
  • Exceptional leadership and people development capabilities.

Mansioni

  • Lead and oversee all Spa, Wellness and Fitness operations, ensuring exceptional service delivery and operational excellence across all guest touchpoints.
  • Drive financial performance through budgeting, forecasting, revenue management and cost control.
  • Develop and execute strategic plans and campaigns to maximise profitability and guest satisfaction.
  • Collaborate with Sales, Marketing and PR to create impactful wellness programmes and events.
  • Monitor market trends to identify opportunities for innovation and guest experiences.

Conoscenze

Leadership
Budget management
Revenue growth
Stakeholder management
English and Italian

Descrizione del lavoro

Mandarin Oriental, Rome is seeking a Director of Spa & Wellness to lead all Spa, Wellness and Fitness operations, ensuring exceptional guest experiences and strong financial performance.

Reporting to the Hotel Manager and Group Director of Spa & Wellness, you will drive strategy, people development and commercial initiatives while upholding the brand’s luxury standards and service philosophy.

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