Luxury Retail Specialist: CRM, Activations & Strategy

Inside Lvmh; Lombardia; On-site; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

EDGE Certified culture

Job summary

TAG Heuer in Milan seeks a Retail Specialist to engage retail activations, support daily operations, and maintain brand standards. You will report to the Retail Manager, with a focus on CRM, data-driven campaigns, and collaboration with marketing and boutique teams.

Fluency in Italian and English is required; Salesforce and Excel proficiency are essential. The role offers opportunities for learning in a dynamic, sport-inspired environment and a performance-driven bonus scheme.

Qualifications

• University degree; retail experience is a plus.
• Fluency in Italian and English or bilingual communication.
• Experience with Salesforce and advanced Excel.
• Strong interpersonal skills and customer focus.

Responsibilities

• CRM system management and data-driven campaigns.
• Plan retail activations and coordinate events.
• Support daily store operations and sales reporting.

Skills

CRM

Clienteling

Salesforce

Excel

Interpersonal skills

Analytical mindset

Education

University degree

Tools

Salesforce

Excel

Job description

TAG Heuer in Milan seeks a Retail Specialist to engage retail activations, support daily operations, and maintain brand standards. You will report to the Retail Manager, with a focus on CRM, data-driven campaigns, and collaboration with marketing and boutique teams.

Fluency in Italian and English is required; Salesforce and Excel proficiency are essential. The role offers opportunities for learning in a dynamic, sport-inspired environment and a performance-driven bonus scheme.