Luxury Retail Sales Intern — Client Care & Growth

LVMH; Firenze; On-site; EUR 6,700 - 10,000; Full time

Job summary

Christian Dior Couture Firenze is seeking an Intern Sales Associate to learn to deliver exceptional customer care and service quality in a luxury boutique.

You will support the Store Manager, grow your product knowledge, and build a local and international client book while upholding our standards of elegance and courtesy.

Availability for a full-time internship (40 hours per week) is required; English fluency is highly valued and additional languages are a plus.

Qualifications

• Interest and preferably experience in the retail and/or service field.
• University education or a Fashion school degree.
• English (C1-C2) + other languages are a plus.
• Office 365 and other basic knowledge of digital software.

Responsibilities

• Achieve and exceed individual Sales Goals and KPIs.
• Ensure a welcoming client-focused environment with best-in-class service in person, over the phone, and via e-communication.
• Assist in developing local and international Client Book with the ability to recruit and develop top clients.
• Learn stories of our product and engage clients through product knowledge and details.
• Problem-solving in partnership with the team to resolve client issues for the business and client benefit.
• Participation in boutique operations including delivery preparation, packaging, and maintaining product exposition.

Skills

Customer service

Teamwork

Communication

English proficiency

Education

University education or Fashion school degree

Tools

Office 365

Job description

Christian Dior Couture Firenze is seeking an Intern Sales Associate to learn to deliver exceptional customer care and service quality in a luxury boutique.

You will support the Store Manager, grow your product knowledge, and build a local and international client book while upholding our standards of elegance and courtesy.

Availability for a full-time internship (40 hours per week) is required; English fluency is highly valued and additional languages are a plus.