Luxury Retail Learning Manager & Coach

Lvmh Moët Hennessy - Louis Vuitton; Treviso; In loco; EUR 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

LVHM Moët Hennessy - Louis Vuitton is seeking an Learning Manager for luxury retail to drive client experience through training and coaching, embedding Brand culture, product knowledge and selling skills across stores.

The role partners with Store HR and corporate Learning teams, delivering onboarding, coaching and development plans while staying hands-on on the shop floor to ensure adoption and measurable impact.

Competenze

• Minimum 5 years of experience in luxury retail or related field.
• Fluent in Italian and English.
• Strong training delivery and presentation skills.
• Excellent oral and written communication with ability to influence stakeholders.
• Good understanding of PowerPoint, Microsoft Word and Excel.

Mansioni

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.

Conoscenze

Training delivery

Coaching

Stakeholder management

Presentation skills

PowerPoint

Word

Excel

Italian language

English language

Travel

Leadership

Strumenti

PowerPoint

Word

Excel

Descrizione del lavoro

LVHM Moët Hennessy - Louis Vuitton is seeking an Learning Manager for luxury retail to drive client experience through training and coaching, embedding Brand culture, product knowledge and selling skills across stores.

The role partners with Store HR and corporate Learning teams, delivering onboarding, coaching and development plans while staying hands-on on the shop floor to ensure adoption and measurable impact.