Luxury Retail Learning Leader - On-Floor Brand Coach

Lvmh Moët Hennessy - Louis Vuitton; Parma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

LVMH Moët Hennessy - Louis Vuitton in Parma, Italy, seeks a Learning Manager to drive client experience through expert training and coaching of store teams. You will implement brand culture, product knowledge and selling skills, collaborating with store, HR and corporate Learning to scale impact from onboarding to development plans.

You stay hands-on on the shop floor to ensure adoption of training with measurable improvements, combining leadership, coaching and strategic delivery in a

Competenze

• Significant experience in luxury retail.
• Minimum 5 years of experience in training/learning roles.
• Fluent in Italian and English.
• Strong training delivery and presentation skills.
• Excellent written and oral communication with ability to influence stakeholders.
• Proficient with PowerPoint, Word and Excel; travel flexibility required.

Mansioni

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.

Conoscenze

Training delivery

Coaching

Leadership

Cross-functional collaboration

Onboarding

Development planning

Performance feedback

Stakeholder management

Multilingual communication

Adaptability

Travel flexibility

Strumenti

PowerPoint

Microsoft Word

Excel

Descrizione del lavoro

LVMH Moët Hennessy - Louis Vuitton in Parma, Italy, seeks a Learning Manager to drive client experience through expert training and coaching of store teams. You will implement brand culture, product knowledge and selling skills, collaborating with store, HR and corporate Learning to scale impact from onboarding to development plans.

You stay hands-on on the shop floor to ensure adoption of training with measurable improvements, combining leadership, coaching and strategic delivery in a