Luxury Retail Learning & Coaching Leader

Lvmh Moët Hennessy - Louis Vuitton; Palermo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Lvmh Moët Hennessy - Louis Vuitton is seeking an experienced Learning Manager in Palermo to drive client experience by training store teams, embedding brand culture and product knowledge.

You will lead coaching, onboarding, and development plans, collaborate with HR and corporate Learning, and stay hands-on on the shop floor to ensure adoption and measurable improvements. Fluent Italian and English, 5+ years in luxury retail, and strong presentation skills are required.

Competenze

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.

Mansioni

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.

Conoscenze

Training delivery

Coaching

Luxury retail

Italian language

English language

Stakeholder management

PowerPoint

Excel

Word

Presentation skills

Cross-functional collaboration

Travel flexibility

Strumenti

PowerPoint

Microsoft Word

Excel

Descrizione del lavoro

Lvmh Moët Hennessy - Louis Vuitton is seeking an experienced Learning Manager in Palermo to drive client experience by training store teams, embedding brand culture and product knowledge.

You will lead coaching, onboarding, and development plans, collaborate with HR and corporate Learning, and stay hands-on on the shop floor to ensure adoption and measurable improvements. Fluent Italian and English, 5+ years in luxury retail, and strong presentation skills are required.