Luxury Retail Learning Lead & Coach

Lvmh Moët Hennessy - Louis Vuitton; Cuneo; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

LVMH Moët Hennessy - Louis Vuitton is seeking a Learning Manager in luxury retail to elevate client experience by training store teams in brand culture, product knowledge, and selling skills. You will work cross-functionally with store, HR, and corporate Learning teams to scale impact through onboarding, coaching, and development plans.

On the shop floor, you stay hands-on to ensure training adoption and measurable improvements, lead in-store coaching, develop talent, and coordinate

Competenze

• 5+ years of experience in learning and development or equivalent in luxury retail.
• Fluent in Italian and English.
• Strong delivery of training across multiple formats (classroom, on-the-job, e-learning).
• Excellent oral and written communication with the ability to influence stakeholders.

Mansioni

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.

Conoscenze

Leadership

Coaching

Training delivery

Stakeholder management

Presentation skills

Strumenti

PowerPoint

Microsoft Word

Excel

Descrizione del lavoro

LVMH Moët Hennessy - Louis Vuitton is seeking a Learning Manager in luxury retail to elevate client experience by training store teams in brand culture, product knowledge, and selling skills. You will work cross-functionally with store, HR, and corporate Learning teams to scale impact through onboarding, coaching, and development plans.

On the shop floor, you stay hands-on to ensure training adoption and measurable improvements, lead in-store coaching, develop talent, and coordinate