Learning Manager

Lvmh Moët Hennessy - Louis Vuitton; Terni; In loco; EUR 52.000 - 75.000; Tempo pieno

Descrizione del lavoro

LVMH Moët Hennessy - Louis Vuitton is seeking a Learning Manager for luxury retail to train and coach store teams, embed Brand culture, expand product knowledge and sharpen selling skills to drive store growth.

You will collaborate with Store HR and Corporate Learning, stay hands-on on the shop floor to ensure training adoption, deliver onboarding and development plans, and measure impact across markets.

Competenze

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.
• Fluent in Italian and English.
• Significant experience in luxury retail.
• Strong training delivery and presentation skills using varied techniques.
• Excellent oral and written communication with ability to influence stakeholders.
• Good understanding of PowerPoint, Microsoft Word and Excel.
• Travel flexibility.
• Minimum 5 years of experience.
• Ability to adapt in a fast-paced environment.
• Proactive.

Mansioni

• Train and coach store teams to embody Brand culture, values and products.
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets.
• Lead in-store coaching to elicit solutions and develop individual team members.
• Support Store Managers in building coaching skills and development paths for staff.
• Identify and nurture potential talent and create individual development plans.
• Provide ongoing performance feedback to Store Managers and HR on team progress.
• Ensure visibility of training activities to Store Management and monitor training impact.
• Collaborate with Corporate/EMEA on training projects and deliver country-level training.
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans.
• Coordinate product training with Merchandising for launches and share best practices across stores.

Conoscenze

Leadership

Coaching

Training delivery

Communication

Presentation skills

Influence stakeholders

Italian

English

Travel flexibility

Adaptability

Proactive

PowerPoint

Microsoft Word

Excel

Strumenti

PowerPoint

Microsoft Word

Excel

Descrizione del lavoro

As Learning Manager in luxury retail, you drive client experience by training and coaching store teams. You implement brand culture, product knowledge, and selling skills to support store growth. You work cross-functionally with store, HR, and corporate Learning teams to scale impact through onboarding, coaching, and development plans. You stay hands-on on the shop floor to ensure adoption of training and measurable improvements. This role combines leadership, coaching, and strategic training delivery.

• Train and coach store teams to embody Brand culture, values and products
• Partner with Team and Store Managers to implement learning progression aligned with business objectives and sales targets
• Lead in-store coaching to elicit solutions and develop individual team members
• Support Store Managers in building coaching skills and development paths for staff
• Identify and nurture potential talent and create individual development plans
• Provide ongoing performance feedback to Store Managers and HR on team progress
• Ensure visibility of training activities to Store Management and monitor training impact
• Collaborate with Corporate/EMEA on training projects and deliver country-level training
• Facilitate onboarding for new hires and coordinate with HR on proactive staffing plans
• Coordinate product training with Merchandising for launches and share best practices across stores
• Fluent in Italian and English
• Significant experience in luxury retail
• Strong training delivery and presentation skills using varied techniques
• Excellent oral and written communication with ability to influence stakeholders
• Good understanding of PowerPoint, Microsoft Word and Excel
• Travel flexibility
• Minimum 5 years of experience
• Ability to adapt in a fast-paced environment
• proactive
• PowerPoint
• Microsoft Word
• Excel