Luxury Front Office Lead — Guest Experience Champion

Belmond; Arzachena; On-site; EUR 22,000 - 33,000; Full time

Benefits offered by this job

All meals provided

Accommodation provided

Uniform dry cleaning

Team social events

Job summary

Belmond Romazzino is seeking an Assistant Front Office Manager for the 2027 season to deliver personalised, luxury guest services and lead the Front Office team. You will collaborate with departments and mentor junior staff while ensuring outstanding guest experiences.

Fluency in English is required; additional languages are preferred. Accommodation, meals and team activities are provided as part of the seasonal contract with Belmond.

Qualifications

• 2+ years in guest services/front desk or related area.
• Strong leadership and communication abilities.
• Professional English; additional language is a plus.

Responsibilities

• Oversee smooth day-to-day Front Office operations.
• Lead, motivate and develop the Front Office team.
• Create personalised guest experiences and ensure high satisfaction.
• Collaborate with hotel departments to ensure seamless service.
• Anticipate guest needs and resolve issues promptly.

Skills

Guest services

Front desk

Leadership

Communication skills

Team management

English fluency

Additional language

Job description

Belmond Romazzino is seeking an Assistant Front Office Manager for the 2027 season to deliver personalised, luxury guest services and lead the Front Office team. You will collaborate with departments and mentor junior staff while ensuring outstanding guest experiences.

Fluency in English is required; additional languages are preferred. Accommodation, meals and team activities are provided as part of the seasonal contract with Belmond.