Assistant Front Office Manager | Season 2027 | Romazzino a Belmond Hotel

Belmond; Arzachena; On-site; EUR 22,000 - 33,000; Full time

Benefits offered by this job

All meals provided

Accommodation provided

Uniform dry cleaning

Team social events

Job summary

Belmond Romazzino is seeking an Assistant Front Office Manager for the 2027 season to deliver personalised, luxury guest services and lead the Front Office team. You will collaborate with departments and mentor junior staff while ensuring outstanding guest experiences.

Fluency in English is required; additional languages are preferred. Accommodation, meals and team activities are provided as part of the seasonal contract with Belmond.

Qualifications

• 2+ years in guest services/front desk or related area.
• Strong leadership and communication abilities.
• Professional English; additional language is a plus.

Responsibilities

• Oversee smooth day-to-day Front Office operations.
• Lead, motivate and develop the Front Office team.
• Create personalised guest experiences and ensure high satisfaction.
• Collaborate with hotel departments to ensure seamless service.
• Anticipate guest needs and resolve issues promptly.

Skills

Guest services

Front desk

Leadership

Communication skills

Team management

English fluency

Additional language

Job description

Romazzino a Belmond Hotel is looking for a passionate and dedicated Assistant Front Office Manager to join our team for the 2027 season.

You will be a key ambassador of the Belmond experience, dedicated to delivering personalised, luxury services to our most discerning guests. You will demonstrate care, confidence, curiosity, and a strong sense of community, while leading by example and supporting the development of junior team members. You will demonstrate care, confidence, curiosity, and a strong sense of community, leading by example and supporting the professional growth of the restaurant team.

Key Responsabilities:

• Support the Front Office Manager and Director of Rooms in overseeing the smooth and efficient day-to-day operation of the Front Office.
• Lead, motivate, and develop the Front Office team to deliver exceptional service standards.
• Create personalised and memorable guest experiences, ensuring the highest levels of guest satisfaction.
• Collaborate closely with all hotel departments to ensure seamless communication and service delivery.
• Anticipate guest needs and provide service that exceeds expectations, fostering guest loyalty and retention.
• 2+ years’ experience in the guest services, front desk, or related professional area.
• Strong leadership and team-management skills.
• Excellent communication and guest-relation abilities.
• Ability to anticipate needs and handle high-pressure situations.
• Fluency in English at a professional level; proficiency in an additional language is preferred
• Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria);
• Learning & development activities;
• All meals provided
• Uniform dry cleaning
• Team social events
• Accommodation provided for not residents
• Career opportunities within Belmond

About us

Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys. From hotels and trains to river cruises and safari lodges, Belmond invites guests to discover a new pace of travel as they savour time, engage with local culture, and connect with nature and people around them through incomparable experiences and unforgettable stories.

With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 44 properties spread across 25 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. Belmond later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil’s Iguau National Park. Since 2019, Belmond has been part of the world’s leading luxury group, LVMH (Moët Hennessy Louis Vuitton).