Luxury Front Desk Supervisor – Tuscany Estate

Hotel Le Fontanelle S.p.A.; Castelnuovo Berardenga; Presencial; EUR 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation for non-residents

Competitive salary package

Growth opportunities

Descripción de la vacante

Hotel Le Fontanelle S.p.A. in Tuscany invites a motivated Front Office professional to join its luxury team atop a Tuscan hill in Castelnuovo Berardenga.

The ideal candidate has at least 2 years in luxury hotels, strong leadership and communication skills to manage a team of 5–6 and to ensure impeccable guest service. Under Front Office Manager supervision, you will organize daily procedures, handle guest issues, coordinate with other departments, and participate in delivering a high-end guest

Formación

• At least 1 year of experience in luxury hotels.
• Excellent communication and interpersonal skills.
• Fluency in English; a second language is preferred.
• Familiarity with booking procedures and Opera (preferred).

Responsabilidades

• Supervise and train Front Office staff.
• Organize daily Front Office operations.
• Handle guest complaints promptly and professionally.

Conocimientos

Front Office

Luxury hospitality

Staff supervision

English proficiency

Opera PMS

Shift work

Herramientas

Opera PMS

Descripción del empleo

Hotel Le Fontanelle S.p.A. in Tuscany invites a motivated Front Office professional to join its luxury team atop a Tuscan hill in Castelnuovo Berardenga.

The ideal candidate has at least 2 years in luxury hotels, strong leadership and communication skills to manage a team of 5–6 and to ensure impeccable guest service. Under Front Office Manager supervision, you will organize daily procedures, handle guest issues, coordinate with other departments, and participate in delivering a high-end guest