Luxury Front Desk Receptionist | Career Growth & Perks

Hospitaliti; Venezia; In loco; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training & career development

Internal mobility across Europe

Discounts at all venues

Corporate events

Experience in hospitality industry

Descrizione del lavoro

Montesol Experimental in Venice is seeking a Receptionist to welcome guests, manage check-ins and check-outs, assist with concierge services, and coordinate with housekeeping and F&B to ensure a seamless stay. The ideal candidate has at least 3 years in hotel reception, a polished appearance, fluent Italian and English (third language a plus), strong Microsoft Office skills, and familiarity with Opera.

We offer training, internal mobility across Europe, attractive discounts, corporate events,

Competenze

• Minimum of 3 years experience in a similar hotel reception role.
• Fluent in Italian and English; a third language is a plus.
• Experience in high-end hotel reception preferred.

Mansioni

• Greet and assist guests on arrival.
• Handle check-in/check-out, currency exchange, invoicing, accommodation and bookings, concierge services.
• Respond to guest questions with personalised service.
• Maintain high level of customer service according to standards.
• Coordinate with Front Office Manager on guest complaints.

Conoscenze

Customer service

Interpersonal skills

Attention to detail

Team spirit

Strumenti

Opera software

Microsoft Office

Descrizione del lavoro

Montesol Experimental in Venice is seeking a Receptionist to welcome guests, manage check-ins and check-outs, assist with concierge services, and coordinate with housekeeping and F&B to ensure a seamless stay. The ideal candidate has at least 3 years in hotel reception, a polished appearance, fluent Italian and English (third language a plus), strong Microsoft Office skills, and familiarity with Opera.

We offer training, internal mobility across Europe, attractive discounts, corporate events,