Luxury F&B Internship — Global Hospitality, Flexible Hours

Minor Hotels; Toscana; In loco; EUR 5000 - 6100; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly allowance of €500

Hotel staff discount rates

Extensive training programmes

Flexible working conditions

Sustainability and volunteering Initi.

Descrizione del lavoro

Minor Hotels Europe & Americas is seeking an enthusiastic F&B Intern in Florence, Italy. You will assist the restaurant team with orders and service, learning luxury hospitality through experienced colleagues and hands-on practice.

You will help deliver exceptional guest experiences, support events, and gain insights into daily operations and guest preferences in a global hotel company.

Competenze

• Vocational training in hospitality/F&B.
• Fluency in local language and knowledge of English is highly valuable.
• Working knowledge of computer software programs (Microsoft Office, POS, etc).
• Active listening and effective communication skills.
• Focus on detail.
• Sales oriented.
• Ability to work on your own and as part of a team.

Mansioni

• Provide excellent customer service that promote satisfaction.
• Welcome and acknowledge all guests according to company standards.
• Maintain direct contact with guests during breakfast, lunch, dinner and events.
• Demonstrate knowledge of frequent guests and their preferences.
• Be aware of and offer the hotel restaurant products and services.
• Review daily specials with the F&B team.
• Communicate with Kitchen Staff to ensure accurate orders and prompt delivery.
• Set up and clean tables in the restaurant and meeting rooms.
• Fulfill set up, quality and service procedures according to brand standards.
• Deliver checks and collect payments using POS.
• Identify opportunities to upsell to increase F&B income.
• Ensure F&B outlets are clean and ready for guests.
• Follow health regulations and customer service guidelines.

Conoscenze

Customer service

Communication

English language

Active listening

Attention to detail

Sales oriented

Teamwork

Formazione

Vocational training in hospitality/F&B

Strumenti

Microsoft Office

POS systems

Descrizione del lavoro

Minor Hotels Europe & Americas is seeking an enthusiastic F&B Intern in Florence, Italy. You will assist the restaurant team with orders and service, learning luxury hospitality through experienced colleagues and hands-on practice.

You will help deliver exceptional guest experiences, support events, and gain insights into daily operations and guest preferences in a global hotel company.