Luxury & Eyewear Account Intern

Launchmetrics; Milano; In loco; EUR 4700 - 6400; Part-time

Vantaggi offerti da questo lavoro

6-month internship

Extension possibility

Descrizione del lavoro

Launchmetrics is offering a 6-month paid internship in Milano for the Luxury & Eyewear Account team. You will support day-to-day activities for Italian customers within the DMR group, focusing on monitoring analyses and client performance insights.

The role emphasizes analytical work, customer engagement, and collaboration with senior staff. Ideal candidates communicate effectively in English, manage multiple priorities, and demonstrate a proactive, ownership-driven approach in a fast-paced

Competenze

• Ability to perform in a fast-paced, multi-priority setting.
• Customer-first mentality and ability to build customer loyalty.
• Strong critical thinking, analytical, and problem-solving skills.
• Motivated self-starter with collaboration, ownership and urgency.
• Excellent written and verbal communication.
• Excellent time management and communication skills.
• Fluent English required.

Mansioni

• Support day-to-day activities for the Italian customer base for the DMR group.
• Assist in compiling coverage monitoring analysis and producing ad-hoc reports.
• Assist in designing and presenting market overview analyses for clients’ performance vs. competitors.

Conoscenze

Customer focus

Analytical thinking

Problem solving

Team player

Time management

Office suite

Fluent English

Adaptability

Phone/email communication

Interpersonal skills

Strumenti

Microsoft Office

Descrizione del lavoro

ABOUT THE ROLE

The Luxury & Eyewear Account Intern will support day-to-day activities for the Italian customer base.This role will sit under the DMR group, which has joined the Launchmetrics family!
DMR is a 360° monitoring & analysis service on Print, Web, and Social Media. A winning mix of experience and technology with a specific focus on the luxury and lifestyle markets.

What you’ll do:

• Participating in compiling coverage monitoring analysis and producing ad-hoc reports focusing on different aspects of strategies implemented by the clients, and cross-checking KPI results
• Assist in designing and presenting the market overview analyses dedicated to the clients’ performance against key competitors, providing valuable insights to boost their brand performance

ABOUT YOU

Who You Are:

• You have the ability to perform within a fast-paced, multi-priority setting.
• You have a customer-first mentality and the ability to empathize and build customer loyalty.
• You have strong critical thinking, analytical, and complex problem-solving skills.
• You are a highly motivated “do-er” with a strong sense of collaboration, ownership, urgency, and drive.
• You have excellent interpersonal skills for phone troubleshooting and writing skills through email.
• You have excellent time management and communication skills.
• You have good knowledge of the Office suite
• You are a fluent English speaker

6-month paid internship, €500/month, with possibility of extension

OUR RECRUITMENT PROCESS

1. Intro Callwith our People Operations team
2. Meet & Greetwith the Senior Account Manager
3. On-site interview with the team

WHY YOU’LL LOVE LAUNCHMETRICS

We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks.

OUR COMMITMENT

Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.