Luxury Client Advisor & Stylist — Fluent EN/IT, Commission

Richemont; Milano; On-site; EUR 30,000 - 34,000; Full time

Benefits offered by this job

Commission scheme

Meal vouchers

CCNL Commercio

Job summary

Richemont's Chloé Maison seeks a Stylist to welcome guests and serve as a trusted advisor within the brand family.

You will contribute to CRM targets by implementing personalized campaigns and using all tools to complete CRM tasks within set timelines, while delivering outstanding customer service.

Required are 1–2 years in retail, fluency in Italian and English, excellent interpersonal and communication skills, and meticulous attention to detail.

Qualifications

• 1–2 years of experience in retail sales and operations
• Fluent in Italian and English; third language a plus
• Excellent interpersonal, communication, and computer skills
• Strong attention to detail with ability to multitask

Responsibilities

• Welcomes every client and builds long-term relationships
• Stays aware of CRM targets and engages in actions to reach them
• Implements personalized reach-out campaigns using all available tools
• Offers excellent customer service to improve business performance

Skills

Retail sales

CRM targets

Interpersonal skills

Attention to detail

Job description

Richemont's Chloé Maison seeks a Stylist to welcome guests and serve as a trusted advisor within the brand family.

You will contribute to CRM targets by implementing personalized campaigns and using all tools to complete CRM tasks within set timelines, while delivering outstanding customer service.

Required are 1–2 years in retail, fluency in Italian and English, excellent interpersonal and communication skills, and meticulous attention to detail.