Luxury Client Advisor - In-Store & Virtual Concierge

PRADA; Cortina d'Ampezzo; In loco; EUR 30.000 - 33.000; Tempo pieno

Descrizione del lavoro

Prada Group is seeking a Client Advisor in Cortina d'Ampezzo to deliver an extraordinary luxury shopping experience. You will place the client at the center, assess needs, and promote Prada brand philosophy across in-store and e-commerce channels.

You will strive to achieve personal and store sales targets, build long-term client relationships through the CRM, and demonstrate extensive product knowledge and luxury fashion expertise.

Competenze

• Previous experience as a Client Advisor in luxury retail.
• Strong customer orientation with excellent interpersonal skills.
• Passion for fashion and Prada heritage and products.
• Results-driven with ability to meet individual and store targets.

Mansioni

• Place the customer at the center, providing an excellent service aligned to the client journey.
• Exceed individual sales targets and contribute to store success.
• Demonstrate deep product knowledge and Prada history, culture and DNA.
• Capture client data in the CRM to build personalized relationships.
• Promote omni-channel mindset and participate in daily store operations.
• Collaborate with Back of House and Head Office for stock and reporting.

Conoscenze

Client advisor experience

Sales targets

CRM knowledge

Luxury fashion

Communication

Teamwork

Descrizione del lavoro

Prada Group is seeking a Client Advisor in Cortina d'Ampezzo to deliver an extraordinary luxury shopping experience. You will place the client at the center, assess needs, and promote Prada brand philosophy across in-store and e-commerce channels.

You will strive to achieve personal and store sales targets, build long-term client relationships through the CRM, and demonstrate extensive product knowledge and luxury fashion expertise.