Luxury Client Advisor - Fashion & Heritage Specialist

Etro; Roma; Presencial; EUR 26.000 - 33.000; Jornada completa

Descripción de la vacante

Etro boutique in Rome is seeking a dedicated full-time Client Advisor to deliver exceptional service and uphold the brand philosophy and heritage. You will assist customers with the selling ceremony, share knowledge on trends, and drive store performance.

The ideal candidate thrives in luxury retail, excels in clienteling, and speaks English fluently; additional languages are a plus. Join a dynamic team focused on customer satisfaction and brand presentation.

Formación

• Demonstrated passion for fashion and luxury retail.
• Strong communication and customer service skills.
• Experience in clienteling and CRM strategies.
• Fluency in English; second language a plus.

Responsabilidades

• Provide exceptional customer service and product knowledge.
• Assist customers with selling ceremony and after-sales support.
• Advise on fashion trends and luxury market developments.
• Help achieve store goals and develop business.
• Build relationships with customers through CRM.
• Collaborate with team and maintain visual display adherence.
• Assist with stock replenishment and inventory control.
• Manage cashier procedures and after-sales processes.
• Adhere to grooming standards and brand policies.

Conocimientos

Passion for fashion luxury

Excellent communication

Team player

Clienteling experience

English fluent

Descripción del empleo

Etro boutique in Rome is seeking a dedicated full-time Client Advisor to deliver exceptional service and uphold the brand philosophy and heritage. You will assist customers with the selling ceremony, share knowledge on trends, and drive store performance.

The ideal candidate thrives in luxury retail, excels in clienteling, and speaks English fluently; additional languages are a plus. Join a dynamic team focused on customer satisfaction and brand presentation.