Client Advisor Part Time_Store The Mall Leccio

Etro; Toscana; On-site; EUR 11,000 - 19,000; Part time

Job summary

Etro in The Mall Leccio, Italy, is seeking a part-time Client Advisor who will deliver high-quality service, understand client needs, and promote the Etro philosophy.

You will assist customers with the Etro selling ceremony, share fashion insights, and strive to exceed store targets while maintaining brand visual standards and CRM-driven relationships.

Qualifications

• Experience in fashion retail or luxury brands.
• Strong customer service and sales focus.
• Ability to understand client needs and deliver tailored service.

Responsibilities

• Provide exceptional service by knowing products and Etro history.
• Assist customers with the Etro selling ceremony.
• Advise on trends and luxury fashion developments.
• Help achieve store goals and grow the business.
• Build CRM relationships to strengthen customer loyalty.
• Support team dynamics through effective communication.
• Contribute to visual merchandising following Etro guidelines.
• Assist with stock replenishment and inventory control.

Skills

Fashion retail

Customer service

Sales driven

Team player

Adaptability

English fluency

Job description

For our Store in The Mall Leccio we are looking for a Client Advisor available to work part time.

She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities

• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
• Assist customers accordingly with Etro selling ceremony
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
• Ensure the achievement of the Store goals, enhancing and developing the business
• Build and strengthen relationships with customers by developing CRM strategies
• Establish good group dynamics, through efficient communication
• Contribute to manage the visual display of the products in accordance with Etro visual guidelines
• Help ensuring the products replenishment and physical inventory of merchandise

Follow Company grooming, accordingly with Etro standards and policies

Key Requirements

• Deep passion for fashion and luxury
• Experience in a similar role within fashion retail companies
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
• Ability to adapt to different customers
• Team-playing attitude
• Ability to work in a dynamic environment
• Fluent in english. Another language is a plus