Luxury Boutique Sales Manager

Dolce & Gabbana S.r.l.; Milano; Hybrid; EUR 40,000 - 45,000; Full time

Benefits offered by this job

MBO

Job summary

Dolce & Gabbana S.r.l. in Milan seeks a Sales Manager for its Montenapoleone boutique to drive sales and deliver a superior client experience in keeping with brand standards.

You will lead, coach and motivate the sales team, develop relationships with local and international clients through CRM and clienteling, and monitor KPIs to improve performance.

Contract type: Permanent; Working hours: Full-time; Indicative salary range: Gross Annual Salary €40,000–€45,000 + MBO.

Qualifications

• 5+ years of experience in luxury retail with leadership responsibilities.
• Fluency in Italian and English; additional languages a plus.
• Strong CRM, clienteling and luxury service knowledge.
• Excellent leadership, communication and commercial skills.

Responsibilities

• Develop and maintain strong relationships with local and international clients through CRM and clienteling.
• Lead, motivate and coach the sales team, supporting individual and team performance.
• Monitor KPIs and identify opportunities to improve business results.
• Ensure excellent Client Ceremony, product knowledge and brand representation.
• Support daily boutique operations, including Visual Merchandising and stock management.

Skills

Leadership

Clienteling

CRM

KPI monitoring

Team coaching

Product knowledge

Tools

CRM software

Job description

Dolce & Gabbana S.r.l. in Milan seeks a Sales Manager for its Montenapoleone boutique to drive sales and deliver a superior client experience in keeping with brand standards.

You will lead, coach and motivate the sales team, develop relationships with local and international clients through CRM and clienteling, and monitor KPIs to improve performance.

Contract type: Permanent; Working hours: Full-time; Indicative salary range: Gross Annual Salary €40,000–€45,000 + MBO.