Lux F&B Commis de Rang — Guest-Centric Service, Rome

Orient Express; Roma; On-site; EUR 22,000 - 23,000; Full time

Benefits offered by this job

ALL - Heartist® Program: Employeebenef

Job summary

Orient Express La Minerva in Rome is seeking a Commis de Rang to join our Food & Beverage team. You will support breakfast, lunch and dinner service, ensuring guest satisfaction and adherence to HACCP and hotel standards.

The role requires at least 2 years of relevant experience, a hotel school diploma, and flexibility to work shifts, weekends and holidays. Proficiency in Italian and English is mandatory, and grooming standards are essential.

Qualifications

• Minimum 2-years experience preferably at a high-level Restaurant/Hotel in the same role.
• Hotel School diploma with high grade is preferred.
• Flexibility and openness to cooperate with the other Restaurant lines when necessary and required.
• Guest centricity, unwavering high attention to details, problem solving, punctuality, proactivity, skills are a must.
• Flexibility to work on shifts, weekends and holidays.
• Italian and English good confidence are mandatory.
• Constant top-level grooming.
• Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct.
• Ability to work efficiently also under pressure.

Responsibilities

• Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, chinaware, glass and silver flatware and buffets in an unobtrusive way to have all prepared for the service to guests.
• Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations.
• Support, when needed or requested, delivery of small items e.g. soups or beverages.
• Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards.
• Be always ready to gather all guest needs and to timely fulfill all their requests.
• Ensure a synergic collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards.

Skills

Experience in high-level restaurant/hỗ

Italian and English proficiency

Guest centricity

Attention to detail

Problem solving

Punctuality

Proactivity

Grooming

HACCP compliance

Shift flexibility

Team cooperation

Education

Hotel School diploma with high grade

Job description

Orient Express La Minerva in Rome is seeking a Commis de Rang to join our Food & Beverage team. You will support breakfast, lunch and dinner service, ensuring guest satisfaction and adherence to HACCP and hotel standards.

The role requires at least 2 years of relevant experience, a hotel school diploma, and flexibility to work shifts, weekends and holidays. Proficiency in Italian and English is mandatory, and grooming standards are essential.