Waiter/Waitress

Thompson Rome; Roma; On-site; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Employee discounts at Hyatt properties

Training and development opportunities

Multicultural and inclusive team

Career growth within international酒店集团

Local discounts

Meal Tickets

Competitive salary terms

Job summary

Thompson Rome is seeking a dynamic Commis de Rang to join the pre-opening Food & Beverage team in Rome. The role reports to the Maitre and focuses on delivering exceptional guest service while maintaining brand standards.

You will work with outlet colleagues to provide consistent service across breakfast, lunch, and dinner, supporting events and high-volume periods, with a strong emphasis on hygiene, upselling, and guest satisfaction.

Qualifications

• Minimum of 2 years of progressive experience in a hotel or related hospitality environment.

Responsibilities

• Seats and serve food and beverages to guests according to established sequence and procedures. Helps on taking orders when required.
• Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service
• Clear and reset tables at the conclusion of each course
• Maintain high standards of hygiene, presentation, and service throughout operations
• Knows how to use the Micros system
• Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required
• Provide a welcoming and professional service to guests during breakfast, lunch, and dinner
• Support special events and high-volume service periods
• Ensure compliance with service and hygiene standards at all times
• Promote a guest-focused and service-driven culture within the outlet

Skills

Guest service

Communication

Teamwork

Bilingual Italian-English

Upselling

Tools

Micros POS

Job description

We are looking for dynamic and enthusiastic Commis de Rang to join our Food & Beverage Thompson Rome Pre-opening Team!

Reporting to the Maitre, the ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service. With a natural flair for lifestyle hospitality and strong communication skills, the Commis de Rang works closely with outlet’s colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our Guests.

Key Responsibilities

• Seats and serve food and beverages to guests according to established sequence and procedures. Helps on taking orders when required.
• Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service
• Clear and reset tables at the conclusion of each course
• Maintain high standards of hygiene, presentation, and service throughout operations
• Knows how to use the Micros system
• Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required
• Provide a welcoming and professional service to guests during breakfast, lunch, and dinner
• Support special events and high-volume service periods
• Ensure compliance with service and hygiene standards at all times
• Promote a guest-focused and service-driven culture within the outlet

Candidate Profile

• Minimum of 2 years of progressive experience in a hotel or related hospitality environment
• High standards of personal presentation and grooming
• Strong knowledge of menu items and beverage offerings
• Ability to work effectively under pressure, maintaining composure and objectivity
• Strong interpersonal skills and a customer-oriented mindset
• Knowledge of the city of Rome and history
• Native or Fluent in Italian and English. Any additional language is a plus
• Flexible and supportive team player with a positive attitude

Welfare and Benefits Package

As a valued Team Member, you will enjoy:

• Employee discount rates at Hyatt properties worldwide
• Training and development opportunities to support your career development
• Being part of a multicultural diverse and inclusive team, passionate about their work
• Opportunity to grow and develop your career within an international hotel group
• Local discounts
• Meal Ticketsmedium-long-term and full time contract
• Annual Salary (RAL) starting from level 5° CCNL Turismo Federalberghi contract + superminimo assorbibile adjusted to the experience of the candidate

Further details regarding welfare and benefits will be shared at a later stage, as the property is currently in its pre-opening phase and some aspects are still being finalized.

If you feel ready to be part of an exciting pre-opening journey and elevate the Team and guest's experience in one of Rome’s most iconic luxury hotels, and want to know more, apply now and be part of something extraordinary in heart of the eternal city!