Lux Concierge Intern — Front Desk in Milan

Bvlgari Hotels & Resorts; Milano; On-site; EUR 7,800 - 9,600; Full time

Job summary

Bulgari Hotels & Resorts in Milan invites applications for a Concierge Intern in Guest Services. You will respond to guest requests, provide information about the property and area, handle calls and messages, coordinate with Bellmen and Housekeeping, and assist with tours and reservations.

The role requires a College Degree or in progress, fluency in Italian and English, and a professional image; knowledge of Opera is beneficial.

Qualifications

• College degree or in progress.
• Fluent Italian and English communication.
• Clear legible communication.
• Basic math and computer knowledge.

Responsibilities

• Meet daily assignments with Concierge and Supervisor.
• Know hotel features, services, and hours.
• Answer calls with correct etiquette and document messages.
• Make restaurant and activity reservations as requested.
• Assist concierge team and perform administrative tasks.

Skills

Italian

English

Customer service

Communication

Education

College Degree

Tools

Opera

Marsha

Mystique

Concierge Assistant

Job description

Bulgari Hotels & Resorts in Milan invites applications for a Concierge Intern in Guest Services. You will respond to guest requests, provide information about the property and area, handle calls and messages, coordinate with Bellmen and Housekeeping, and assist with tours and reservations.

The role requires a College Degree or in progress, fluency in Italian and English, and a professional image; knowledge of Opera is beneficial.