Localization Operations Specialist – Multilingual Content

JD.COM; Milano; On-site; EUR 40,000 - 60,000; Full time

Job summary

Joybuy, the Europe-focused retail platform backed by JD.com, is seeking a localization specialist. You will localize the overseas e-commerce interface, manage language vendors, and work with product, marketing and operations to support multilingual launches and campaigns.

You will also contribute to AI-driven translation quality, data annotation, and prompt optimization to improve localization across French, German, Dutch and English contexts.

Qualifications

• Native Italian speaker with high proficiency in English.
• 2+ years of translation or localization experience, preferably in e-commerce.
• Detail-oriented, responsible and adaptable with sensitivity to local user needs.

Responsibilities

• Localize the overseas e-commerce website interface and manage language vendors/resources.
• Collaborate with cross-functional teams to ensure a consistent multilingual user experience.
• Ensure high-quality localization of web content through QA and issue resolution.
• Identify localization challenges and lead quality optimization projects with the development team.
• Build and maintain the localization knowledge base (glossaries, style guides, processes).
• Suggest improvements and optimize team workflows and impact.
• Collaborate with product, marketing and operations on localization for launches and campaigns.
• Work with AI team on training/optimizing multilingual LLMs, data annotation, quality assessment, prompts, and evaluation for FR/DE/Dutch/English.

Skills

Italian native language

English proficiency

Attention to detail

Communication skills

Team spirit

Self-motivation

Job description

Joybuy, the Europe-focused retail platform backed by JD.com, is seeking a localization specialist. You will localize the overseas e-commerce interface, manage language vendors, and work with product, marketing and operations to support multilingual launches and campaigns.

You will also contribute to AI-driven translation quality, data annotation, and prompt optimization to improve localization across French, German, Dutch and English contexts.