Localization Specialist

JINGDONG DEVELOPMENT ITALY S.R.L.; Lombardia; On-site; EUR 32,000 - 42,000; Full time

Job summary

Joybuy is JD.com’s dedicated retail platform for Europe, and we are seeking a native Italian localization specialist to adapt the overseas e-commerce interface for Italian users. You will manage language vendors, ensure consistent multilingual UX, and work with cross-functional teams to deliver high-quality translations.

You will build glossaries and style guides, participate in AI-related localization improvements, and contribute to data annotation, prompt optimization, and quality feedback

Qualifications

• Must be native Italian with high English proficiency.
• 2+ years in translation or localization, preferably in e-commerce.

Responsibilities

• Localize the overseas e-commerce website interface.
• Manage language vendors and resources.
• Collaborate with cross-functional teams to ensure multilingual UX.
• Ensure localization quality through QA and issue resolution.
• Identify localization challenges and lead quality optimization projects.
• Build and maintain glossaries, style guides, and process docs.
• Support product launches and marketing campaigns with professional localization.
• Collaborate with AI team on LLM training and optimization.
• Annotate data, assess quality, and provide feedback on translations.

Skills

Italian native

English proficient

Translation

Quality assurance

Tools

CAT tools

Job description

Who We Are

Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do: https://about.joybuy.com/about/

What We Offer

• With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.

About The Team

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Key Responsibilities

• Responsible for the localization of the overseas e-commerce website interface.
• Manage language vendors and language resources.
• Collaborate closely with cross-functional teams to deeply understand user needs and create a consistent, seamless multilingual user experience.
• Ensure the localization quality of e-commerce web content through quality assurance and issue resolution; always maintain a hands‑on, roll‑up‑your‑sleeves mindset.
• Identify key challenges in the localization process, lead language quality optimization projects, and collaborate with the development team to drive improvements in systems and tools.
• Build and maintain the localization team's knowledge base, including glossaries, style guides, and process documentation.
• Participate in other localization-related projects, proactively propose improvement suggestions, and continuously optimize team workflows and impact.
• Collaborate with product, marketing, and operations teams to provide professional localization and language solutions for new product launches and marketing campaigns.
• Collaborate deeply with the AI team to participate in the training and optimization of the company's multilingual Large Language Model (LLM).
• Be responsible for data annotation, quality assessment, prompt optimization, as well as the evaluation and feedback of generated results for French/German/Dutch/English*, continuously improving AI translation quality and localization adaptability in multilingual scenarios.

Qualifications

• Native speaker of Italian, with high proficiency in English.
• 2+ years of experience in translation or localization; a background in the e-commerce industry is preferred.
• Detail-oriented, highly responsible, and adaptable.
• Possess a keen sensitivity to local user needs and cultural nuances.
• Excellent communication skills, team spirit, and self‑motivation.
• Ability to thrive in a fast‑paced, cross‑border collaborative environment.

At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.