Junior Sales & Operations Account - B2B Wholesale

Erg; Bologna; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

ERG Media in Bologna is seeking a commercial + operations professional to grow a portfolio of wholesale accounts while streamlining order fulfillment.

You will manage logistics, international shipments, and export documentation, ensuring accurate and timely deliveries while keeping data clean in CRM systems. If you have 1–3 years in sales or wholesale ops and strong English, join a lean, design-driven team shaping our global distribution.

Formación

• 1–3 years in sales, account management, or B2B/wholesale operations.
• Hands-on logistics and warehouse coordination with 3PLs.
• Practical exporting goods internationally — Incoterms and customs understanding.

Responsabilidades

• Own a portfolio of wholesale accounts from prospecting to closing.
• Coordinate warehouse fulfilment and ensure on-time shipping.
• Manage international shipping and export paperwork with brokers and freight forwarders.
• Keep data clean in the CRM, store-finder listing, and stock reporting.
• Handle order confirmations and shipping updates for customers.

Conocimientos

Sales

Account management

Wholesale operations

Logistics coordination

CRM management

Outbound outreach

Herramientas

CRM

3PLs

Descripción del empleo

Who we are

ERG Media is an independent publisher of high-design luxury books, working with brands like Porsche, Grand Seiko, and Acqua di Parma. Our books sit in premium bookstores and lifestyle retailers around the world and our wholesale business is growing fast, especially in the US.

We're building a leaner, smarter B2B operation, and we need someone to help run it.

The role This is a commercial + operations role. Half of it is owning and growing a portfolio of smaller wholesale accounts, building pipeline, running outreach, and closing orders. The other half is making the machine behind those orders work: coordinating warehouse fulfilment, managing international shipments, and keeping the export and customs process clean.

You'll report to the Sales Manager and sit at the centre of a process we're actively redesigning.

What you'll do

• Own a portfolio of narrow-liner wholesale accounts, from prospecting and outreach through to closing
• Run the logistics - coordinate with our warehouse and fulfilment partners so orders ship accurately and on time
• Manage international shipping and export - prepare and check customs paperwork, work with freight forwarders and brokers, and keep goods moving cleanly across borders
• Keep the data clean - own the CRM, the store-finder listing, and consignment stock reporting
• Keep customers happy - handle order confirmations, stock and shipping updates, and day-to-day account queries without the back-and-forth

Requirements

• 1-3 years in sales, account management, or B2B/wholesale operations
• Hands-on experience with logistics and warehouse coordination (working with 3PLs, managing stock and fulfilment)
• Practical xlwpduy experience exporting goods internationally - customs documentation, freight forwarders, Incoterms, commodity codes, and cross-border duties
• Strong written English
• Confidence doing outbound outreach and following up like a professional
• Available for overlap with Central European Time business hours

Nice to have

• Shopify B2B experience
• Exposure to consignment or wholesale accounting
• Familiarity with US import and tariff rules
• Fluency in Italian, German, or Japanese
• Familiarity with selling premium goods to wholesale accounts