Senior Account Executive, Large Accounts - Italian-Speaking

Shopify Eccom; Italia; Hybrid; EUR 70,000 - 120,000; Full time

Job summary

Shopify is seeking a Senior Account Executive in Italy to drive revenue with Large Accounts (€40M-€200M). You will manage complex SaaS sales cycles, engage C-level stakeholders, and close multi-faceted deals while expanding Shopify’s footprint with top brands in Italy.

Proactive prospecting and cross-functional collaboration are essential. You will partner with product, partnerships, and events teams to tailor solutions and accelerate growth.

Qualifications

• Extensive technology sales experience in a closing role within a fast-paced SaaS/eCommerce environment.
• Proven track record of managing full and complex sales cycles.
• Ability to engage with executives from mid-level to C-suite.
• Fluent in English and Italian.

Responsibilities

• Drive sales revenue through new client acquisition within Italy.
• Manage the sales process: positioning, presentations, demos, and closing.
• Serve as an expert commerce advisor to prospects.
• Build and manage a book of business via outbound and inbound opportunities.
• Stay organized with detailed sales activity notes.
• Identify client needs and develop effective sales strategies.
• Collaborate with partnerships and events teams.
• Achieve sales targets and performance metrics.

Skills

Enterprise sales

SaaS sales

Closing deals

Account management

CRM mastery

Stakeholder management

Cross-functional collaboration

Technical product knowledge

English fluency

Italian proficiency

Tools

CRM software

Job description

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To accelerate our growth across EMEA, we’re searching for an exceptional Senior Account Executive to join the team at Shopify in Italy. Your mission will be to help Large Accounts businesses in Italy (with revenues between €40M-200M) identify their goals and make the right choices for their success. This team will be critical to our long-term success and will have the opportunity to shape Shopify's growth. We are in hyper-growth mode, and this is where you come in.

Key Responsibilities:

• Drive sales revenue through new client acquisition within some of EMEA’s most exciting brands.
• Actively manage the sales process, including positioning, presenting, demoing Shopify, and closing sales.
• Serve as expert commerce when engaging with prospects.
• Build and manage a book of business through outbound prospecting and inbound opportunities.
• Stay organized by effectively managing an account set and keeping detailed, accurate notes of all sales-related activities.
• Identify each client’s unique needs and develop effective sales strategies.
• Work cross-functionally with other teams, particularly partnerships, and take ownership of various events.
• Achieve your sales targets and performance metrics.

Qualifications:

• Proficiency in both English and native Italian is essential for doing business.
• Shopify is a remote company, but we participate in many customer and partner events across Italy, primarily in Milan, so being located there or within a maximum of 2 hours away is preferred.
• Extensive technology sales experience in a closing role within a fast-paced environment, focusing on consultative solution selling for a SaaS or eCommerce company, with a proven track record of overachievement.
• Demonstrated experience in managing full and complex sales cycles, preferably in a technology or software product environment.
• You are a commerce subject-matter expert and understand unique business needs, enabling you to demonstrate how merchants can significantly grow their businesses.
• A demonstrated ability to drive sales with all stakeholders (from business to IT, mid-level to senior executives), consistently achieving success in a fast-paced, high-growth sales environment.
• Experience orchestrating multiple internal resources to strengthen sales initiatives, solve merchant problems, and close deals.
• High comfort level with deep technical product knowledge, aspiring to become a Shopify product expert.

What we’re looking for in salespeople

• Builder mindset: You don’t just follow a playbook—you improve it. You test, iterate, document, and scale what works.
• Closing discipline: You’ve owned outcomes and can run a process forward with urgency and rigor (closing experience required for AE roles).
• Outbound excellence: You proactively create a pipeline through high-intent outreach across channels (calls, email, social, events, partners).
• Technical sales craft: You run structured discovery, quantify impact, build mutual plans, and maintain strong CRM hygiene/forecasting.
• Execution intensity: You bring pace, resilience, competitiveness, and the ability to take a hit and keep going.
• High agency: You default to action, take ownership, and don’t wait to be told.
• Thrive in ambiguity + change: You stay effective when priorities shift, products evolve, and you’re building while selling.
• Partner ecosystem experience: You’ve sourced, influenced, or co-sold deals with partners (agencies, SIs, ISVs, referral partners).
• System-to-system / integration exposure: You can confidently sell into technical requirements (APIs, ERPs, POS, middleware) alongside Solution Engineers.

How we work

Shopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.

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