Junior Sales & Operations Account - B2B Wholesale

Erg; Padova; On-site; EUR 40,000 - 60,000; Full time

Job summary

ERG Media in Padova, Italy, is seeking a commercial + operations professional to own and grow a portfolio of wholesale accounts while optimizing logistics and export processes.

You will coordinate warehouse fulfilment, manage international shipments, keep CRM data clean, and support cross-border duties, with strong written English and 1–3 years in sales or wholesale operations.

Qualifications

• 1–3 years in sales, account management, or B2B/wholesale operations.
• Hands-on logistics and warehouse coordination experience with 3PLs.
• Experience exporting goods internationally including customs paperwork and Incoterms.
• Strong written English.
• Available for overlap with CET business hours.

Responsibilities

• Own a portfolio of wholesale accounts from prospecting to closing.
• Coordinate warehouse fulfilment and partner with fulfilment teams.
• Manage international shipping and export paperwork with freight forwarders.
• Keep CRM, store-finder, and consignment stock reporting up to date.
• Handle order confirmations, stock updates, and queries.
• Collaborate with sales and operations to streamline processes.

Skills

Sales experience

Account management

Logistics coordination

CRM management

Written English

Tools

CRM systems

3PL coordination tools

Job description

Who we are

ERG Media is an independent publisher of high-design luxury books, working with brands like Porsche, Grand Seiko, and Acqua di Parma. Our books sit in premium bookstores and lifestyle retailers around the world and our wholesale business is growing fast, especially in the US.

We're building a leaner, smarter B2B operation, and we need someone to help run it.

The role

This is a commercial + operations role. Half of it is owning and growing a portfolio of smaller wholesale accounts, building pipeline, running outreach, and closing orders. The other half is making the machine behind those orders work: coordinating warehouse fulfilment, managing international shipments, and keeping the export and customs process clean.

You’ll report to the Sales Manager and sit at the centre of a process we’re actively redesigning.

What you’ll do

• Own a portfolio of narrow-liner wholesale accounts, from prospecting and outreach through to closing
• Run the logistics — coordinate with our warehouse and fulfilment partners so orders ship accurately and on time
• Manage international shipping and export — prepare and check customs paperwork, work with freight forwarders and brokers, and keep goods moving cleanly across borders
• Keep the data clean — own the CRM, the store-finder listing, and consignment stock reporting
• Keep customers happy — handle order confirmations, stock and shipping updates, and day-to-day account queries without the back-and-forth
• 1–3 years in sales, account management, or B2B/wholesale operations
• Hands-on experience with logistics and warehouse coordination (working with 3PLs, managing stock and fulfilment)
• Practical xlwpduy experience exporting goods internationally — customs documentation, freight forwarders, Incoterms, commodity codes, and cross-border duties
• Strong written English
• Confidence doing outbound outreach and following up like a professional
• Available for overlap with Central European Time business hours

Nice to have

• Shopify B2B experience
• Exposure to consignment or wholesale accounting
• Familiarity with US import and tariff rules
• Fluency in Italian, German, or Japanese
• Familiarity with selling premium goods to wholesale accounts