Italy HR Ops & Talent Support (AI‑Driven)

ION Group; Toscana; On-site; EUR 42,000 - 65,000; Full time

Job summary

ION Group is seeking an HR Operations & Talent Support Specialist in Italy to manage end-to-end employee data, onboarding, contracts, payroll inputs, and lifecycle administration in line with Italian CCNL. You’ll support recruitment activities, maintain GDPR-compliant HR records, and collaborate with hiring managers and external partners.

You will leverage AI and automation to streamline HR workflows, contribute to employer branding, and deliver high-quality HR service across the organization.

Qualifications

• Master’s degree in Humanities, Digital Humanities, Economics, Law, or related fields.
• 2–5 years of experience in an HR Generalist or HR Operations role.
• Native Italian speaker with English proficiency (minimum B2).
• Hands-on experience with HRIS platforms (e.g. Workday, SAP SuccessFactors, Zucchetti, or similar).
• Strong analytical skills, with advanced Excel (pivot tables, lookup functions, Power Query).
• Experience with BI tools (Power BI, Tableau, Looker) for HR reporting and dashboards.
• Familiarity with AI / LLM tools (e.g. ChatGPT, Copilot, Claude) and interest in applying them to HR workflows.
• Organized, detail-oriented, and comfortable working in a fast-paced, service-driven environment.

Responsibilities

• Maintain and update employee data across HR systems, ensuring accuracy and GDPR compliance
• Support HR administration across the employee lifecycle, including contracts, payroll inputs, onboarding, transfers, and offboarding, in line with Italian labor law and CCNL
• Act as a first point of contact for employee inquiries, providing timely and service‑oriented HR support
• Assist with recruitment activities, including job postings, candidate screening, interview scheduling, and ATS management
• Coordinate with hiring managers, staffing agencies, and external partners
• Support compliance activities, reporting, and internal HR documentation
• Leverage AI and automation tools to streamline HR processes and improve operational efficiency
• Contribute to employer branding, engagement initiatives, and internal communications
• Collaborate cross‑functionally with internal teams across legal entities

Skills

HR Operations

HR Generalist

Italian labor law

English proficiency

Excel advanced

AI tools

Education

Master’s degree in Humanities, Digital Humanities, Economics, Law

Tools

Workday

SAP SuccessFactors

Zucchetti

Power BI

Tableau

Looker

Power Query

Job description

ION Group is seeking an HR Operations & Talent Support Specialist in Italy to manage end-to-end employee data, onboarding, contracts, payroll inputs, and lifecycle administration in line with Italian CCNL. You’ll support recruitment activities, maintain GDPR-compliant HR records, and collaborate with hiring managers and external partners.

You will leverage AI and automation to streamline HR workflows, contribute to employer branding, and deliver high-quality HR service across the organization.