People & HR Operations Specialist - Italy

ION Group; Pisa; On-site; EUR 42,000 - 64,000; Full time

Job summary

ION Group is seeking a HR Operations & Talent Support Specialist to manage the end-to-end employee lifecycle, from onboarding to offboarding, with a focus on accuracy, GDPR compliance, and a positive employee experience. The role blends HR operations, recruitment support, data reporting, and process automation, leveraging AI‑driven tools to improve efficiency.

You will collaborate with HR colleagues, hiring managers, and external partners.

Qualifications

• Master's degree in Humanities, Digital Humanities, Economics, or Law.
• 2–5 years of experience in an HR Generalist or HR Operations role.
• Strong knowledge of Italian labor law and CCNL regulations.
• Native Italian with English proficiency (min B2).
• Hands‑on experience with HRIS platforms such as Workday, SAP SuccessFactors, or Zucchetti.

Responsibilities

• Maintain and update employee data across HR systems with GDPR compliance.
• Support HR administration across the lifecycle (contracts, payroll inputs, onboarding, transfers, offboarding) per Italian law.
• Act as first point of contact for employee inquiries and provide HR support.
• Assist recruitment activities: job postings, candidate screening, interview scheduling, ATS management.
• Collaborate with hiring managers, staffing agencies, and external partners.
• Support compliance activities, reporting, and HR documentation.
• Leverage AI and automation tools to streamline HR processes and improve efficiency.
• Contribute to employer branding, engagement, and internal communications.

Skills

HR Operations

HR Generalist

GDPR compliance

Attention to detail

Education

Master's degree in Humanities/Digital Humanities/Economics/Law

Tools

Workday

SAP SuccessFactors

Zucchetti

Excel

Power BI

Tableau/Looker

Job description

About ION

We are a SoftwareProductCompany with a global footprint in the FinTech sector. With more than 9,000 professionals across 30+ offices worldwide, we provide solutions combining trading and workflow automation, market data, and advanced business intelligence.

Role Overview

The HR Operations & Talent Support Specialist plays a key role in supporting the end‑to‑end employee lifecycle and the day‑to‑day execution of HR processes across the organization.

This role combines HR operations, talent acquisition support, data and reporting, and process automation, with a strong focus on accuracy, compliance, and employee experience. You will work closely with HR colleagues, hiring managers, and external partners, contributing to efficient and scalable HR operations while proactively improving processes through technology and AI‑driven tools.

Key Responsibilities

• Maintain and update employee data across HR systems, ensuring accuracy and GDPR compliance
• Support HR administration across the employee lifecycle, including contracts, payroll inputs, onboarding, transfers, and offboarding, in line with Italian labor law and CCNL
• Act as a first point of contact for employee inquiries, providing timely and service‑oriented HR support
• Assist with recruitment activities, including job postings, candidate screening, interview scheduling, and ATS management
• Coordinate with hiring managers, staffing agencies, and external partners
• Support compliance activities, reporting, and internal HR documentation
• Leverage AI and automation tools to streamline HR processes and improve operational efficiency
• Contribute to employer branding, engagement initiatives, and internal communications
• Collaborate cross‑functionally with internal teams across legal entities

Your skills, experience, and qualifications

• Master’s degree in Humanities, Digital Humanities, Economics, Law, or related fields
• 2–5 years of experience in an HR Generalist or HR Operations role
• Strong knowledge of Italian labor law and CCNL regulations
• NativeItalian speaker with English proficiency (minimum B2)
• Hands‑on experience with HRIS platforms (e.g. Workday, SAP SuccessFactors, Zucchetti, or similar)
• Strong analytical skills, with advancedExcel (pivot tables, lookup functions, Power Query)
• Experience withBI tools (Power BI, Tableau, Looker) for HR reporting and dashboardsFamiliarity with AI / LLM tools (e.g. ChatGPT, Copilot, Claude) and interest in applying them to HR workflows
• Organized, detail‑oriented, and comfortable working in a fast‑paced, service‑driven environment

Pursuant toItalian Law (L.68/99), candidates registered on the disability list will be given priority. Only candidates meeting the selection criteria will be contacted. Please apply only if you currently hold full legal right to work in Italy.