Italy-Based Client Solutions Engineer (Pre-Sales)

403 salesforce.com Italy S.r.l.; Roma; In loco; EUR 70.000 - 94.000; Tempo pieno

Descrizione del lavoro

Salesforce is hiring a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team in Italy. You will work with Account Executives to perform technical discovery, deliver demonstrations and PoCs, and provide architectural guidance to drive business value for customers.

You will collaborate with Product Management, Engineering, and Marketing to continuously improve MuleSoft’s solutions, stay ahead of evolving tech trends, and travel as needed to customer sites or

Competenze

• Excellent presentation and composure abilities in front of all levels of technical and non‑technical audiences.
• Skills to establish trust with clients, and the ability to influence key decision makers.
• Experience with EAI, ESB, SOA, API Management, REST, JSON, SOAP, WSDL.
• Hands‑on Java development experience and ability to code and debug against Java APIs is preferred.
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred.
• Experience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independently.
• A passion for technology and an ability to translate that passion to impact business for our customers.
• Experience with Solution Engineering for Key Account Management preferred.
• Ability to travel as needed.
• Degree in IT / Business Informatics or equivalent relevant experience required.
• Languages: Italian and English

Mansioni

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
• Respond to Request for Information/Proposal documents
• Work hands‑on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
• Stay ahead of and immerse yourself in the ever‑evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
• Provide ongoing, post‑sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

Conoscenze

EAI

ESB

SOA

API Management

REST

JSON

SOAP

WSDL

Java

PoCs

RFIs/RFPs

Cloud technologies

Travel

IT / Business Informatics degree

Italian and English

Formazione

IT / Business Informatics degree

Descrizione del lavoro

Salesforce is hiring a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team in Italy. You will work with Account Executives to perform technical discovery, deliver demonstrations and PoCs, and provide architectural guidance to drive business value for customers.

You will collaborate with Product Management, Engineering, and Marketing to continuously improve MuleSoft’s solutions, stay ahead of evolving tech trends, and travel as needed to customer sites or