Lead Cllient SE

Salesforce.com, inc.; Italia; In loco; EUR 70.000 - 94.000; Tempo pieno

Descrizione del lavoro

Salesforce is seeking a Client Solutions Engineer for MuleSoft Solution Engineering Italy to support pre-sales activities with deep technical and product expertise. You will qualify deals, deliver demonstrations, PoCs, and architecture workshops to connect technical solutions with business outcomes.

Collaborate with account executives and Product teams, stay ahead of evolving tech, and provide ongoing technical guidance post-sale to drive adoption and success.

Competenze

• Experience with EAI/ESB/SOA and API management.
• Hands-on Java development experience.
• Experience with cloud technologies and PoCs.

Mansioni

• Qualify deals, identify business value, and provide technical guidance.
• Deliver architecture reframing and white-boarding sessions.
• Develop PoCs and respond to RFIs/RFPs with technical elements.
• Deliver standard and customized demonstrations and workshops.
• Collaborate with Product teams to improve MuleSoft offerings.

Conoscenze

Java development

Presentation skills

Client-facing

English proficiency

Italian language

RFx responses

Formazione

Degree in IT / Business Informatics

Strumenti

EAI

ESB

SOA

API Management

REST

JSON

SOAP

WSDL

Descrizione del lavoro

Salesforce is hiring a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team. MuleSoft Account Executives will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, making architectural recommendations and solution sizing exercises. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

This is what you get working for MuleSoft Solution Engineering Italy:

Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first

Collaborate with account executives on a daily basis to ensure the technical and commercial win

Leaders who really care about your development and success

Working for a company that truly lives its core values Equality and Sustainability

Working for one of the most innovative companies worldwide

What will you get to do in this role?

Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success

Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal

Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing

Respond to Request for Information/Proposal documents

Work hands‑on with prospects and customers to deliver both standard and customized solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation

Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing

Stay ahead of and immerse yourself in the ever‑evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them

Provide ongoing, post‑sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

You may be a good fit if you:

Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change

Have a desire to “Win As A Team”

Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback

Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people

These are qualifications you’ll need to be successful:

Excellent presentation and composure abilities in front of all levels of technical and non‑technical audiences

Skills to establish trust with clients, and the ability to influence key decision makers

Experience with EAI, ESB, SOA, API Management, REST, JSON, SOAP, WSDL

Hands‑on Java development experience and ability to code and debug against Java APIs is preferred

Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred

Experience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independently

A passion for technology and an ability to translate that passion to impact business for our customers

Experience with Solution Engineering for Key Account Management preferred

Ability to travel as needed

Degree in IT / Business Informatics or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role

Languages: Italian and English

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form .

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Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is EUR 70,425 to EUR 94,200 annually. Italy CBA (Contratto collettivo nazionale di lavoro del commercio) (04/01/2015 - ) Quadri
In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.

We can’t wait to meet you!