Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Syracuse; In loco; EUR 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Descrizione del lavoro

CBTALENTS is seeking an Italian Technical Support Specialist with relocation support. The role, based in Lisbon, requires fluency in Italian and English and involves assisting Italian-speaking clients with IT products including Microsoft Intune and Teams.

You’ll provide essential troubleshooting, document solutions, and collaborate with internal teams on a rotating 40-hour work week. Training on Microsoft products is included to ensure you're fully equipped for the job.

Competenze

• Italian language proficiency (C2) and English (B2) required.
• Experience in technical support and customer-facing IT services.
• Willingness to relocate with relocation support available.

Mansioni

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

Conoscenze

Technical support

Troubleshooting

Documentation

Strumenti

Microsoft Intune

Microsoft Teams

Descrizione del lavoro

Italian Technical Support Specialist w/ Relocation Support

Siracusa, Free municipal consortium of Syracuse, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving. If you are tech-savvy and customer-focused, we encourage you to apply.