Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Pantelleria; In loco; EUR 25.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday bonuses

Training on Microsoft products

Descrizione del lavoro

CBTALENTS in Lisbon is seeking an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. The role is full-time on-site with 40 hours per week and rotating shifts.

You will provide troubleshooting, document solutions, and collaborate with internal teams. Training on Microsoft products is provided, and relocation support is available for the right candidate, with a Portuguese employment contract and holiday bonuses.

Competenze

• Italian language at C2 and English at B2 required.
• Experience in IT product support and customer-focused troubleshooting.
• Willingness to work on rotating shifts and adhere to full-time schedule.

Mansioni

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

Conoscenze

Italian language

Microsoft Intune

Microsoft Teams

IT support

Troubleshooting

Documentation

Customer service

Strumenti

Microsoft Intune

Microsoft Teams

Descrizione del lavoro

Italian Technical Support Specialist w/ Relocation Support

Pantelleria, Free municipal consortium of Trapani, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving. If you are tech-savvy and customer-focused, we encourage you to apply.