Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Napoli; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Training on Microsoft products

Holiday bonuses

Job summary

CBTALENTS is hiring an Italian Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. The role involves troubleshooting and ensuring a smooth experience with IT services.

You will receive training on Microsoft products, work 40 hours per week on rotating shifts, and benefit from holiday bonuses under a Portuguese contract.

Qualifications

• Italian C2 and English B2 required.
• Experience in IT support preferred.
• Ability to work in rotating shifts.

Responsibilities

• Provide technical support and resolve client IT issues.
• Troubleshoot system performance, configurations and software usage.
• Document solutions and collaborate with internal teams.

Skills

Technical support

Troubleshooting

Documentation

Customer service

Tools

Microsoft Intune

Microsoft Teams

Job description

Italian Technical Support Specialist w/ Relocation Support

Naples, Metropolitan City of Naples, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving. If you are tech-savvy and customer-focused, we encourage you to apply.