Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Roma; In loco; EUR 35.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday bonuses

Descrizione del lavoro

CBTALENTS is seeking an Italian Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. The role requires Italian C2 and English B2, with relocation support and on-site work in Lisbon.

You will undergo training on Microsoft products, handle 40 hours per week on rotating shifts, and receive holiday bonuses under a Portuguese employment contract.

Competenze

• Italian language proficiency at C2 level and English at B2 level are required.
• Experience in IT product support and incident resolution is preferred.
• Willingness to relocate and work on-site in Lisbon under a Portuguese contract.

Mansioni

• Provide technical support to Italian-speaking clients for IT products.
• Troubleshoot performance, configurations, and software usage issues.
• Document solutions and collaborate with internal teams when needed.

Conoscenze

Tech support

Troubleshooting

Customer service

Strumenti

Microsoft Intune

Microsoft Teams

Descrizione del lavoro

Italian Technical Support Specialist w/ Relocation Support

Rome, Metropolitan City of Rome Capital, Italy

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving. If you are tech-savvy and customer-focused, we encourage you to apply.